Afrique du Sud

Maersk Line recruits 01 Customer Solutions Manager

Maersk Line recruits 01 Customer Solutions Manager

Customer Solutions Manager
South Africa
Cape Town
Local
Commercial/Sales/Business Development
Last application date: 3/3/2019
Are you a true logistics expert who can create tailor-made logistic solutions for customers based on specific business requirements? Then you will be the candidate we are looking for!
Responsible for development and evolution of the end-to-end value proposition per segment/per vertical based on identified customers’ needs and supported by insights from marketing, resulting in market-differentiated customer solutions.
We offer
Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people.
We offer an exciting opportunity to influence and develop this new role in a challenging and ever-changing environment.
Key responsibilities
Develop: Understanding and translation of customer and vertical needs (current & emerging), capturing insights to drive Value Proposition development.
• Define strategy, growth targets per vertical/segment –working with product to define product development in providing insight on market competitive pricing
Execute: Bundling of global and local value propositions into relevant customer solutions
• Develop bundled solutions-both standard and customized -supported by the SCD community to drive supply chain business expansion and new business acquisition
• Support the Efficiency, Super-Saver, Advancement and Ease segments with solutions based on standardized building blocks
Institutionalize: Thought Leadership, Collaboration & Best practice sharing
• Develop customer use cases based on vertical insight to drive growth and new business development
• Active participation in the Solutions community, driving best practices and organizational learning across the geographies and verticals
We are looking for
• 5+ years in Leadership role
• Proven track record in Supply Chain Management, with solid Logistics and Supply chain expertise
• Customer-centric approach to identifying customer needs
• High-level understanding of product features and benefits and how they address customer pain points
• Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills
• Functional management skills & influencing skill; Collaborative Stakeholder management
• The role can be based in Johannesburg or Cape Town

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