Cargo Execution Cluster Focal – temporary role for 6 months
Last application date: 23/4/2019
We are looking for a dedicated team player to join our Cargo Team in Cape-Town.
In this role, you are expected to build sustainable relationships with customers and in capacity of a regional focal to enable & deliver high standards of Service delivery for the region.
-We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and create collaboration between Commercial and Operations organization.
-This will equip you with the competencies required for cargo-handling roles, manage service delivery, deepen your potential and career development as well as contribute to your team’s and organization’s success.
-Identify process gaps or improvement opportunities in operational execution across LOC and drive implementation via relevant stakeholders to Improve service delivery.
-Manage and inspire cost-consciousness across functions to ensure constant reduction of costs, through providing feedback upstream to ensure better vessel planning downstream.
-Assists with development of operational policies within area of responsibility and communicate to relevant stakeholders both internal and External.
-Take responsibility for reducing waste such as longstanding containers, renominations and cargo no-shows.
-Be responsible for handling special cargo request, such as OOG capabilities, Hazardous acceptance (including RKDC maintenance).
-Act as main focal for all damages and claims for transshipment cargo.
-Facilitate execution improvement discussions with various departments, to assist with deadline adherence and data quality.
-Focus on Vessel load plan approval through active engagement between terminal and vessel in agreed deadlines.
-Manage Damage Prevention ensuring that tasks are delivered with agreed performance – Claims handling for all transshipment cargo.
-Strive towards seamless handover process.
-Maintain deadline adherence.
-Manage longstanding for locations within your scope.
-Case management – reducing turnaround time of cases and ensuring first time quality to avoid re-opening.
-Oversees end to end processes and ensures quality output whilst meeting customer needs.
-Identifies and executes cost reductions through the SmartOPS process needs.
We are looking for
-Minimum 5 years’ experience in roles extending influence spanning cross functionally.
-Area Operations or Cluster Management experience would be a preference.
-Facilitate cargo execution – deliver what has been sold.
-Drive best practice behavior inside the Cluster geography.
-Deliver Transport Plan compliance as per agreed targets.
-Implement and drive continuous process changes/improvements.
-Ability to work with time constraints and to make decisions.
-Sharp communication skills & relationship management.
-Strong learning and sharing attitude.
-Strong Analytical & Communication skills.