Key Accounts Director – (VAS / Telco / Service Delivery / Mobile Digital)
Reference Number: LAS10042
Scope: Midrand, JHB
The Key Account Director is responsible for managing Key Accounts, maintaining a long-term relationship with partners and customers and maximizing sales opportunities within them.
Duties of the Key Accounts Director includes (but not limited to);
Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
Responsible for the development and achievement of sales targets, KPIs and OKRs.
Focusing on growing and developing existing Accounts, together with bringing in new business.
Generate, execute and take ownership of Account Plans.
Revenue management and forecasting on regular basis (weekly, monthly and quarterly).
Lead the service team in delivering excellence.
Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries.
Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization.
Continually assess the market/industry and help in building a competitive landscape.
Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions.
Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
The ideal candidate should have excellent critical thinking skills and the ability to work with agility under high pressure in a fast-paced environment. She/he should also be focused on demonstrating excellence in service delivery.
A problem solver, capable of breaking down complex information into understandable and actionable items.
A visionary team leader who is self-driven and able to work independently.
Those with experience in the mobile digital entertainment industry would be at a distinct advantage.
Proven track record as Key Account Manager (ideally within a Technology Content and Information service provider).
Excellent knowledge of the Telecom Operator landscape.
Strong communication skills with a client-centric approach to solution-selling.
Ability to influence and persuasively articulate a value proposition.
A proven track record of structuring and managing complex negotiations to successful closure and execution.
Strong analytical skills and previous experience with all commercial aspects.
Willing to travel regionally and internationally.
Must have previous experience in African countries
Lisa Stroud | Senior Associate
CA Global Africa Recruitment
If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.