Ca Global recruits 01 Customer Care Liaison (Automotive / Support Services / Inquiries)
Germiston, Gauteng, South Africa
Customer Care Liaison (Automotive / Support Services / Inquiries) – Germiston
A leading client within the automotive industry is seeking an experienced customer care liaison to be based at their offices in Germiston.
Provide customer services as per the policies and procedures.
Track all customer queries.
Professionally respond to requests from both external and internal customers.
Evaluate customer satisfaction effectively.
Maintain a satisfactory level of service when dealing with clients.
Ensure that all customer queries are addressed.
Identify areas for improvement to improve customer satisfaction.
Liaise with clients to identify any information and service queries.
Minimum Education – Grade 12
Minimum Experience – 3 Years Client Services environment
Experience within the automotive industry preferred
Fabio Da Silva Faria
If you wish to apply for the position please send your CV to Fabio at email@example.com
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