PNUD recruits 01 Public Outreach Officer, NPSA 8

PNUD

Tripoli, Libye

Public Outreach Officer, NPSA 8

Tripoli (LBY), LibyaShow Search Results

Job Identification

4355

Locations

Tripoli (LBY), Libya

Posting Date

06/20/2022, 01:57 PM

Apply Before

07/04/2022, 10:59 PM

Job Schedule

Full time

Agency

UNDP

Grade

NB4

Vacancy Type

National Personnel Service Agreement

Practice Area

Governance

Bureau

Regional Bureau for Arab States

Contract Duration

1 Year

Education & Work Experience

Master’s Degree

Other Criteria

or B.A Degree in the related fields with 2 years of relevant experience

Required Languages

Fluency in English and Arabic is required

Vacancy Timeline

2 Weeks

https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4355/?utm_medium=jobshare

Job Description

Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Security Council Resolution 2009 established the UN Support Mission in Libya (UNSMIL) in September 2011. In February 2012, the High National Elections Commission of Libya (HNEC) was put in place and a joint UN electoral team has been supporting the HNEC since, in particular the organization of election of the General National Congress which took place on 7 July 2012 which were widely praised as credible. The team also supported the February 2014 Constitutional Drafting Assembly elections and the June 2014 House of Representatives elections. Under Libyan leadership, UNSMIL and UNDP are jointly supporting future electoral process(es) based on their expertise to ensure effective decision-making and planning. For this purpose, The Promoting Elections for the People of Libya Project (PEPOL) was established to provide a comprehensive range of electoral support through the integrated UN Electoral Support Team.

The UNDP Libya’s national elections project ‘Promoting Elections for the People of Libya’ (PEPOL) is integrated with UNSMIL as part of the UN’s Electoral Support Team (UNEST). UNEST provides technical electoral assistance to the High National Elections Commission (HNEC) to enhance its capacity and readiness to hold national elections. Currently, the UNEST is supporting professional and institutional capacity development of the HNEC, ensuring its preparedness to conduct national elections, and contributing to an environment that is conducive to a peaceful transition of national leadership

Duties and Responsibilities

Scope of Work

Public Outreach Analyst will work under the overall supervison of the Chief Technical Advisor/ Project Manager and coordination with UNEST International External Relations Advisor. S/he will work with the UNEST International External Relations Advisor to support the Public Outreach Department of the Libyan High National Elections Commission ( HNEC) in carrying out the functions as well as to develop the capacity of the staff of the electoral materials including media messaging, printed materials, and other mechanism used to communicate to external stakeholders and the public. S/he will play also play an active role in supporting the development and coordination of nationwide strategies with predetermined and notable target audiences to promote national participation in the process including, but not limited to youth groups and other relevant civil society organizations. S/he will identify additional opportunities of engagement with civil society, conceive new innovative public outreach tools and will advise on the strategic direction of public outreach activities of all project components, particularly but not exclusively during the review and lessons learnt phase.

S/he will help promote a client, quality and results-oriented approach in her/his work. S/he will work in close collaboration with the UNEST team, UNDP CO, UNSMIL and other staff of UN agencies, sharing information and ensuring consistent service delivery with an eye to complying with UNDP rules and keeping with donor requirements. The successful candidate will have the following specific responsibilities:

• Support the development of HNEC capacity for external relations, public outreach and advocacy, media and social media management.

• Support the HNEC to develop and implement policies and procedures for internal and external information-sharing; ensuring accuracy and consistency of messaging; designating official spokespersons; establishing mechanisms for the swift approval and release of information to the public; and providing clear guidelines for all staff.

• Support the use of demographic and baseline studies to inform methodologies for recaching target audiences, monitoring outcomes and anticipating/mitigating the impact of communication/information challenges.

• Support design of inclusive results frameworks, collection of disaggregated indicators, monitoring of progress and implementing changes where necessary.

• Support the development and implementation of strategic action plans for public information (including the release of election results); public outreach and advocacy; civic education; stakeholder relations; traditional and social media.

• Support the development and implementation of strategic plans, policies and procedures for anticipating, mitigating and addressing mis/disinformation and hate speech.

• Support development of HNEC capacity for editorial, verbal and visual communication that is inclusive, non-discriminatory and gender balanced.

• Support media relations/activities, including drafting and dissemination of news releases and official statements, holding of press conferences, organization of interviews, anticipating and responding to queries and criticism.

• Support the development of public service announcements, organization of public events and holding of other outreach initiatives, including hosting of digital forums.

• Support planning and implementation of civil society outreach and voter information campaigns, determining key messages/information, methods for dissemination.

• Support engagement and training of community leaders and civil society actors to assist in community information and outreach activities.

• Support engagement and equipping of high-profile societal actors as advocates for inclusive participation, respect for the electoral process and peaceful acceptance of election results.

• Support management and development of web and social media presence, developing strategically tailored content, monitoring demographics and trends, and adapting approaches accordingly.

• Use social media analysis to support the development of positive/accurate counter narratives to mitigate the impact of mis/disinformation and hate speech.

• Support the development of information kits (for media, observers and guests); infographics; fact sheets; codes of conduct; and social media content.

• Support the hosting of stakeholder information meetings and the dissemination of regular, audience-specific information updates.

• Where required/requested, assist in the production of digital (photo, film, graphic design) content.

Institutional Arrangement

The Public Outreach Analyst, under the overall guidance of the Chief Technical Advisor/ Project Manager of the PEPOL Project and in close coordination with UNEST International External Relations Advisor is expected to provide efficient and effective support to the goals and objectives of the PEPOL Project as it supports the HNEC.

Competencies

Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical

Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

Knowledge Facilitation: Ability to animate individuals and communities of contributors to participate and share, particularly externally

Partnerships Management: Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies

Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ability to manage communications internally and externally, through media, social media and other appropriate channels

Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.

Provide inputs to the development of customer service strategy.

Look for ways to add value beyond clients’ immediate requests.

Ability to anticipate client’s upcoming needs and concerns.

Monitoring : Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results

Risk Management: Ability to identify and organize action around mitigating and proactively managing risks

Required Skills and Experience

Education :

• Master’s Degree in fields related to Journalism, Mass Communications, Sociology, or Public Relations or any other related field or

• Bachelor’s Degree in the related fields with additional 2 years of relevant experience will be given due consideration in lieu of the Master’s Degree

Experience :

• Minimum 2 years with a Bachelor’s degree of relevant experience at the national or international level in media/communications organization, government institution, non-governmental organization or international organization;

• Experience of working in electoral administration, management and project management;

• Excellent analytical, writing, communications and advocacy skills;

• Experience in research, data gather and analysis;

• Experience in designing results-based action plans and results frameworks;

• Experience in providing advisory support, direct training and conducting workshops;

• Experience in working with stakeholders in public sector development programs especially in capacity development is an asset;

• Experience in working with international organizations and civil society organizations on elections or related field is desirable;

• Past work experience with a UN agency and/or international organization in Libya is considered an asset;

• Advanced knowledge of Microsoft Office package such as Word, Excel, PowerPoint, Outlook, Zoom and Skype is required;

• Experience working in a culturally diverse environment

• Experience working with the UN is an asset;

• Good communication skills;

• Knowledge of UNDP procedures is an asset.

Desired skills:

• Experience in gathering data, designing surveys, conducting interviews and focus groups, and analyzing quantitative and qualitative data;

• Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines

• Ability to use Adobe Creative Suite (Photoshop, Illustrator, In-Design)

• Photography, basic film editing and graphic design skills

Required Language(s)

Fluency in English and Arabic is required

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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