PUI IRAQ recruits 01  Head of Mission

PUI IRAQ recruits 01  Head of Mission in Erbil

Starting date : April 2020

Duration of Mission: 12 months renewable

Location: Erbil, Iraq 

Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilian victims of marginalization and exclusion, or those hit by natural disasters, wars and economic collapse by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads on average 200 projects a year in the following sectors of intervention: Food Security, Health, Nutrition, Construction and Rehabilitation of infrastructures, Water, Sanitation, Hygiene and Economic Recovery. PUI is providing assistance to around 6 million people in 22 countries across Africa, Asia, the Middle East, Eastern Europe and France.

Find out about our history and values

Humanitarian situation and needs:

Wide-scale violence and armed conflict erupted in Iraq in January 2014. In Anbar governorate, the cities of Ramadi and Falluja were particularly affected, the violence and its impact quickly grew. Also in June 2014, ISg, together with other armed groups, attacked and seized control of Mosul and large portions of northern Iraq, including areas of Diyala, Kirkuk, Ninewa, and Salah al-Din governorates. The Government of Iraq (GoI) has conducted multiple military operations since 2016 to regain control of territories held by ISg and announced in November 2017 that military operations had successfully concluded in their retaking of all Iraqi territory. Military operations in Mosul, Anbar and Salah Al-Din have led to ongoing massive internal displacements, serious and systematic violations of civilian protection and basic human rights, interrupted access to basic services, and put a severe strain on host communities. The country is now gradually moving from an emergency situation which required lifesaving operations to a post-conflict transition towards durable solutions. As per the HNO published by OCHA on November 2019, 5.67 million people are in need of humanitarian assistance, with 1.77 million in acute need. Half of them are concentrated in Ninewa and Anbar governorates. Furthermore, an estimated 2.8 million returnees continue to form a complex caseload for humanitarians, development actors, relevant government agencies and donors, with 1.2 million in acute resilience and recovery needs.

Our action in the field:

Implemented in Iraq since 1983 through Aide Médicale Internationale (AMI), and since 1997 through Première Urgence (PU), PUI (Première Urgence Internationale) brings help to vulnerable refugees, displaced persons as well as host communities (to avoid marginalization when the pressure on available resources becomes unbearable), in order to improve their living conditions and reinforce their resilience to enable them to regain dignity and autonomy. PUI’s objective in Iraq is to provide a humanitarian response to needs arising from movements of population through actions aimed at reinforcing the existing Health system, and providing Mental Health Psychosocial Support to the people in need, but also at providing access to Shelter, to drinking Water, Hygiene and Sanitation. Given the scale of the crisis and the needs observed, PUI emphasizes multiple sectoral interventions and develops as much as possible an integrated approach, keeping health the core sector of its intervention.

Click here for more information about our response to the crisis


As part of our activities in Iraq, we are looking for a Head of Mission in Erbil. 

The Head of Mission is responsible for supervising all PUI’s operation within the country. S/He is the first official representative of PUI inside the country. S/He is in charge of the smooth functioning and the evolution of the mission. He defines and/or adjusts the positioning and the country strategy of the organization in comparison to the socio-political and humanitarian context, and leads the operations and development of the response programs accordingly.

Tasks and activities: 

  • Represent PUI within Iraq to partners, donors and duty bearers, and to promote an optimal operational space for pursuing PUI’s strategic priorities in coordination with all relevant entities.
  • Overall responsible for risk management and especially for the safety and duty of care for national and international staff.
  • Set the strategic direction of PUI responses in Iraq in consultation with the Desk Manager and in line with the PUI’s regional strategic direction and interests.
  • Ensure that the programs are organized and managed in order to pursue opportunities while at the same time operate in compliance with minimum requirements and relevant guidelines.
  • Make sure that the support services (Finance/Administration/Logistic) are in place and function in compliance with the PUI and donors procedures/requirements, and according to the situation in the country.
  • Responsible for the timely and efficient implementation, management and reporting on the resources entrusted PUI in Iraq by donors and partners.

Click here to get the complete job description

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Expériences / Formation


  • Bachelor or Master’s degree related to a major field in strategic/program management
  • Relevant academic education in social / scientific sciences.


  • 3 years of humanitarian experience in project co-ordination.
  • Successful experience in expatriate team management and multi-sector programmes.
  • Previous experience as Head of Mission in an NGO or OSI.
  • Experience with the PUI

Knowledge, skills and personnal characteritics:

  • Knowledge and understanding of Middle East, and particularly Iraqi context.
  • Excellent writing skills
  • Team management
  • Project management
  • Detailed knowledge of the donors (OFDA, ECHO, UN agencies, CDC, MCC, BPRM…)
  • Knowledge and understanding of Middle East, and particularly Iraqi context.
  • Excellent writing skills
  • Team management
  • Project management
  • Detailed knowledge of the donors (OFDA, ECHO, UN agencies, CDC, MCC, BPRM…)
  • Leadership skills and the ability to make decisions
  • Trustworthiness and a sense of responsibility
  • Charisma and the ability to awake enthusiasm for the work the project involves
  • Ability to use authority, when necessary
  • Analysis and synthesis abilities (discernment, pragmatism)
  • Ability to adapt
  • Organizational skills, ability to be thorough and respect due dates
  • Strong listening and negotiation skills
  • Good people and communication skills
  • Ability to remain calm and level-headed
  • General ability to resist stress and particularly in unstable circumstances

Languages: English is mandatory, Arabic and French are assets.


  • Fixed-Term Contract: 12 months (renewable)
  • Starting date: Mid April 2020
  • Monthly Gross Income: from 3 190 up to 3 520 Euros depending on the experience in International Solidarity + 50 Euros per semester seniority with PUI
  • Cost Covered: Round-trip transportation to and from home / mission, visas, vaccines…
  • Insurance: including medical coverage and complementary healthcare, 24/24 assistance and repatriation
  • Housing: individual accommodation
  • Daily Living Expenses (« Per diem »)
  • Break Policy: 5 working days at 3 and 9 months + break allowance
  • Paid Leaves Policy: 5 weeks of paid leaves per year + return ticket every 6 months

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