L’UNICEF recrute 01 Technology Assistant

Information Comm. Technology Assistant – Fixed Term – GS5 – WCARO

Job Number: 502980 | Vacancy Link

Locations: Africa: Senegal

Work Type : Fixed Term Staff

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position

Under the supervision of the ICT Officer, to provide day-to-day technical user support for using the information technology systems for both offices (the Regional Office and the Senegal CO). Also, the incumbent should assist with performing in-house preventive maintenance and supporting workshops and meetings.

 Key Expected Results

Quick response to user requests for support, effective preventive maintenance, type and quantity of spares to maintain in stock, elimination of bottlenecks, etc…:

◾Can impact directly on the entire office through loss of data, lengthy downtime, and/or loss of expensive equipment.

◾Can cause staff to miss deadlines through inability to use the office’s information systems, loss of data, create excessive workload to re-enter data, late payments to vendors, and/or cause unnecessary expense to the office.

 Key Accountabilities and Duties & Tasks

◾ Provide technical support for users on the office’s ICT equipment, including the Desktops, Laptops, Smartphones, Tablets, Printers, etc…

◾Assist with the implementation of a technical preventive maintenance schedule to ensure continuous operation of equipment and maximum lifetime.

◾Assist with on-site technical training and documentation to all staff on the use of office applications and on how to properly care for the ICT equipment that is under their custody.

◾As directed by the Supervisor, provide technical support for the Office’s workshops and meetings.

◾Assist with the deployment of new and existing ICT equipment, including the installation of all standard software and LAN/WiFi connections.

 Qualifications of Successful Candidate

Education: Completion of secondary education, supplemented by formal training in computer science or a related field.

Experience: Five years progressively responsible experience in computer information management work, including data processing applications, database, multi-user network, hardware/software installation, user assistance and end-user documentation in support of office computerization.

Language Requirements: Fluency in French, good working knowledge in English

  Competencies of Successful Candidate

Core Values

Commitment

Diversity and Inclusion

Integrity

Core competencies

Communication

Working with People

Drive for Results

Functional Competencies

Technical Knowledge

 To view our competency framework, please click here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Closing Date Sun Nov 26 2017 00:55:00 GMT+0100 (Paris, Madrid)

Apply: https://www.unicef.org/about/employ/?job=502980