Function 1 (incl. Expected results)
Cooperates closely as a team member of the Regional Office for all aviation safety related matters, in order to promote and support
the implementation of ICAO SARPs, the ICAO Global Aviation Safety Plan (GASP), the ICAO Global Air Navigation Plan (GANP), and
regional agreements, in accordance with established plans and policies, achieving results such as:
• Support the Regional Aviation Safety Group (RASG) and Planning and Implementation Regional Group (PIRG), as may be required, to
provide feedback on States’ implementation of ICAO safety related provisions.
• Conduct State-specific gap analyses in line with the GASP, regional and national targets to guide the development of national
implementation plans to support States in the establishment and management of robust and sustainable safety oversight systems
with respect to all safety aspects as shall be determined.
• Analyse and proactively assess a State’s Universal Safety Oversight Audit Programme (USOAP) results on a regular basis with
emphasis on issues raised by the Monitoring and Assistance Review Board (MARB), RASG/PIRG, international and regional
organizations and other appropriate stakeholders and provide technical advice and recommend solutions on such issues.
• Participate in the coordination and facilitation of matters relating to the GASP’s implementation programme, accident and incident
investigation, State Safety Programme (SSP) and Safety Management Systems (SMS).
Function 2 (incl. Expected results)
Serve as a focal point in the Regional Office regarding safety matters requiring immediate response, achieving results such as:
• Develop prioritized and appropriate remedies to respond to Member States’ most urgent aviation needs based on their Significant
Safety Concerns (SSCs) and identified levels of effective implementation and corresponding to their needs.
• Coordinate with Bureaus, Regional Offices, internal and external agencies, and ANB Sections on the development and execution of
the response structure.
• Assess the implementation needs for States within the Region.
• In coordination with relevant Regional Officers, manage the validation of all ICAO recognized technical cooperation/assistance
projects and training development that aim to improve States’ effective implementation of ICAO provisions.
• Coordinate with Implementation Planning and Support – Safety / Air Navigation (IMP-SAF/AN), Resource Mobilization (RM), Crisis
Rapid Response (CRR), Integrated Aviation Analysis (IAA), Oversight Audit Section (OAS), other Regional Offices, Regional Aviation
Safety Groups, Regional Safety Oversight Organizations and Cooperative Development of Operational Safety and Continuing
Airworthiness Programme (COSCAPs), as required, for the prioritization of assistance using a risk-based methodology in order to align
technical cooperation and assistance support with Regional and Global Plans and Strategies and to ensure effective delivery of
programmes within the Region.
• Actively promote and support activities that increase awareness, understanding and ownership of ICAO activities related to crises and
rapid response within the Region.
Function 3 (incl. Expected results)
Provide advice and technical assistance to States in the improvement of safety compliance with ICAO policy, achieving results such as:
• Formulate and advise on national regulations, procedures and practices in relation to ICAO Standards and Recommended Practices
(SARPs) and guidance material issued by ICAO.
• Monitor and assist States in activities of safety oversight in the region (regional and sub-regional aviation safety agencies and groups).
• Coordinate and participate in assistance mechanisms (such as Combined Action Teams, Regional Office Safety Teams (ROSTs), No
Country Left Behind (NCLB) regional programmes, etc.) in order to provide immediate assistance to States within the Region in the
formulation and follow-up of corrective action plans to respond to State’s most urgent safety needs and resolution of SSCs or in the
form of mitigating or capacity building measures.
• Follow up States’ Corrective Action Plans (CAP) implementation and reporting updates to ICAO.
Function 4 (incl. Expected results)
Maintain a record of the status of implementation of ICAO provisions and provide advice to State Civil Aviation Authorities on
measures required for effective implementation of the provisions in the Safety and Air Navigation fields, achieving results such as:
• Monitor developments of concern to ICAO in the States to which the Regional Office is accredited.
• Maintain liaison with service providers and international and regional aviation organizations in the Region.
• Using the Universal Safety Oversight Programme Continuous Monitoring Approach (USOAP-CMA) On Line Framework, iSTARS,
iMPLEMENT Solution Center, and other existing tools and mechanisms to perform safety data collection and validation activities and
exchange of information.
• Participate in implementation of safety strategies.
• Assess the impact of safety strategies on States’ safety oversight capability and at regional level.
• Ensure that corrective and mitigation actions are taken by States in a timely manner.
• Participate in safety promotion activities.
Function 5 (incl. Expected results)
Participates in the Crisis Response Team and coordinates regional responses to crisis, achieving results such as:
• Collect regional information concerning potential threats to the safety, security and continuity of international civil aviation and
report to the Regional Director.
• Participate in the Crisis Response Team, composed of experts from the ICAO Secretariat and/or States, to provide immediate
assistance to States within the Region in the event of humanitarian crises or airspace conflicts.
• Advise the Crisis Management Group, chaired by the Regional Director and Deputy Director Safety (DD/SAF) or the Director, Air
Navigation Bureau (D/ANB).
• Under the supervision of the Regional Director, coordinate within the Secretariat (Regional Offices, Bureaus in HQ), UN System,
international organizations, other safety partner organizations, and States for the development of immediate plans of action in order
to assist States in need for crisis response.
• Develop efficient strategies and plans for transitioning short term responses to longer term projects, as appropriate, using available
resources from UN System (e.g. Office for the Coordination of Humanitarian Assistance (OCHA), the Technical Co-operation Bureau
(TCB), Regional Offices, and/or donor States.
• Support the Regional Director with United Nations Country Team responsibilities related to emergencies and crises.
• Develop and maintain the Regional Office Business Continuity Plan.
Function 6 (incl. Expected results)
Provides feedback on States’ challenges and priorities with respect to the Global safety work programme including the development
and implementation of SARPs, achieving results such as:
• Collect regional information concerning issues and challenges faced by States and others in the implementation of International
Standards and Policies.
• Monitor and encourage State responses to ICAO State letters related to Safety matters.
• Provide advice to States on proposed amendments to SARPs during the consultation phase with States.
• Advise ANB on the regional priority, and impact assessment of SARPs development, including information pertinent to advising the
Air Navigation Commission on regional and national issues that should be considered regarding the implementation of proposed
QUALIFICATIONS AND EXPERIENCE
A first-level university degree in aviation, or in a related field. A technical qualification in aviation such as an Airline Transport Pilot
License, Air Traffic Control License, or Airframe and Power Plant Technician Certification may be accepted in lieu of the first-level
An advanced university degree (Master’s degree or equivalent) in a related field. Successful completion of ICAO USOAP-CMA and ICAO
Safety Management computer-based training.
• Considerable experience (10 years or more) reaching managerial level, with a focus on safety, including certification of air carriers and
safety oversight audits or assessments of domestic/international operations, in a civil aviation administration, a service provider or
similar aviation-related organization.
• Experience working in one or more of the following fields: international aircraft operations, personnel licensing certification or
• Experience in the implementation of quality management systems and/or safety management systems.
• Experience in communication and cooperation with counterparts within international organizations, national administrations,
professional organizations and industrial partners.
• Experience in participating in international civil aviation meetings.
• Experience in advising meetings on regulatory and technical/operational matters under limited supervision.
• Successful completion of ICAO USOAP-CMA and ICAO Safety Management computer based trainings (could be completed in first
• Experience in aviation work which requires a Licence (ATPL, AME, ATC, etc.).
• Experience in work which requires knowledge of ICAO structure and objectives, with emphasis on the Regions, and of roles played by
international organizations/bodies and stakeholders.
• Experience in participating in the ICAO Universal Safety Oversight Audit Programme (USOAP) Audit and/or USOAP continuous
• Experience in participating in aircraft accident investigations.
• Experience in the development of procedures for aircraft operations or aircraft maintenance.
• Experience in the development of procedures for the safety of air navigation operations.
• Experience in conducting safety related training courses, seminars, workshops, etc.
• Experience in negotiating with government authorities.
• Experience working in a multi-national and multi-cultural environment.
• Fluent reading, writing and speaking abilities in English and French.
• A working knowledge of another language of the Organization (Arabic, Chinese, Russian, or Spanish).
1. Professionalism: Knowledge of ICAO’s work and functions aimed at enhancing global civil aviation safety, increasing capacity and
improving efficiency of the global civil aviation system; sound knowledge of ICAO annexes 1, 2, 3, 4, 6,8,10, 11, 12, 13, 15, 18 and 19;
good knowledge of civil aviation issues of the Region, and familiarity with the work of other related international organizations;
ability to produce reports and papers on technical issues; familiarity with activities concerning safety and air navigation related
research and developments in progress in the Region; shows pride in work and in achievements, demonstrates professional
competence and mastery of subject matter, is conscientious and efficient in meeting commitments, observing deadlines and
achieving results, is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems
or challenges; remains calm in stressful situations.
2. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds
appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and
format to match the audience; demonstrates openness in sharing information and keeping people informed.
3. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and
assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks
and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
4. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas
and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final
group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and
accepts joint responsibility for team shortcomings.
5. Technological awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work
of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
6. Judgment and Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly;
gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them;
takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a
recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will
satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.