Congo RDC

World Bank recruits 01 External Affairs Officer

World Bank recruits 01 External Affairs Officer

World Bank

Congo RDC
Banque et Assurances

External Affairs Officer
Job # : req12547Organization : World BankSector : CommunicationsGrade : GFTerm Duration :  4 years 0 monthsRecruitment Type : Local RecruitmentLocation : Congo Democratic RepublicRequired Language(s) : EnglishPreferred Language(s) : Closing Date : 8/5/2021 (MM/DD/YYYY) at 11:59pm UTC
Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit

Eastern and Southern Africa (AFE) Region:
In Eastern and Southern Africa, the World Bank is a leading partner with a growing portfolio of 301 projects totaling around $51.9 billion in areas such as agriculture, trade and transport, digital, energy, education, health, water and sanitation- all to support job creation, gender equality, poverty reduction, and better lives. Across the continent, the World Bank’s program has nearly doubled over the last 10 years. By 2030, about 87% of the world’s extreme poor are projected to live in Sub-Saharan Africa, so this is where our mission to end extreme poverty and to promote shared prosperity will be achieved. Are you ready to make an impact? We are looking for dedicated professionals to join our innovative and diverse team to improve people’s lives and help countries build back better after COVID. 
DRC Context :
DRC is the third largest reservoir of poor globally. In 2018, 73 percent of Congolese, equaling 60 million people, lived on less than $1.90 a day. The country faces persistent insecurity, particularly in its eastern provinces, and recurring epidemics, mainly of the Ebola virus disease, to which the COVID-19 pandemic has been added since March 2020. DRC represents the World Bank’s largest portfolio in a fragile country. Since reengagement in 2001, after suspending activities during the years of conflict, the World Bank has committed about $9 billion in the country, of which about 50 percent went to public infrastructure investments.
World Bank engagement in the DRC is guided by a Country Partnership Framework (CPF) that is reassessed and renewed on average every five to six years. A new DRC-World Bank Group CPF for the 2021-2026 period is currently under preparation, following the preparation of a 2018 Systematic Country Diagnostic (SCD). Going forward, the World Bank will focus its engagements through large, multi-sector projects that aim to achieve synergies and provide holistic development responses. World Bank engagements will target 10 out of 26 provinces in geographic areas of most need, with the highest population density and most people affected by conflict, thereby reaching the largest number of poor and vulnerable for maximum impact. In this context, the World Bank has opened liaison offices in Goma in the North Kivu province and in Kananga, in the Kasaï-Central province.
As of March 1, 2021, the World Bank portfolio in the DRC totaled US$4.8 billion, with 20 national projects (US$4.23 billion) and 4 regional projects (US$565 million). Engagements span key development areas, including: economic management, governance, and private sector development; human capital (health, education, social protection); sustainable development (infrastructure and connectivity, agriculture and food security, access to electricity and water, urban development); women’s empowerment and prevention and response to Gender-Based Violence.For more information, visit

External and Corporate Relations Vice-Presidency (ECR)
The mission of External and Corporate Relations (ECR) is to help deliver financial and political support for the World Bank Group, strengthen the Bank Group’s role as a global thought leader in development by enhancing and safeguarding its reputation, and supporting operational teams to achieve country outcomes. ECR manages corporate communications and global engagement with key stakeholders, including media, civil society, foundations, private sector, donor countries, and international organizations, as well as employee engagement. ECR also manages strategic communications for the World Bank’s Regions and Global Practices and leads the management of reputation risk.
External and Corporate Relations Africa East (ECRAE) :
The East Africa External and Corporate Relations Department (ECRAE) manages strategic communications in support of the Bank’s work in Eastern Africa. In particular, the communications program is directed at building understanding and support for the work of the World Bank and ensuring the full spectrum of views and information is brought into the Bank’s decision-making.  The mission of ECRAE is to connect and engage with diverse stakeholders to communicate about the World Bank’s mission to end poverty and boost shared prosperity, promote an informed and evidence-based debate about development in the region, and enhance the Bank’s reputation as an effective development partner for the countries in the region. ECRAE’s key audiences include government officials, think tanks and researchers, business leaders, civil society organizations, development partners, journalists, and internal decision makers within the World Bank.
Responsibilities :
The External Affairs Officer will be expected to develop a clear narrative & strategic communication around key issues, build effective stakeholder networks to support the green, resilient and inclusive transformation, proactively deploy advocacy and campaign strategies, manage reputation risk, disseminate results and support internal communications.
The specific duties and accountabilities include :
Development and implementation of communication strategies. Responsible for planning, design, and implementation of strategies to promote effective communications with external and internal audiences on World Bank-financed operations, research products, and campaigns. Help determine the most effective content and communications interventions to address challenges.
Risk and issues management on high-risk operations in DRC, monitor perceptions, track shifts in opinion, and respond to inquiries, publish, and package facts about project goals and milestones, provide political economy analysis including regular monitoring of the media.
Partnership and stakeholder relations: Identify stakeholders, opinion leaders and influential organizations in DRC and guide a strategy of engagement with these stakeholders, which might range from parliamentarians to faith-based organizations to business associations. Responsible for convening stakeholder groups for consultations and structured dialogues around projects, knowledge outputs, and country development priorities.
Production of communication products: Responsible for planning and delivering a range of dissemination products for World Bank’s operational goals, results and knowledge – ranging from press releases, Op-Eds to web features, brochures, Q&As, briefing notes, speeches, and maintenance of country websites.
Support operations – As a member of ECRAE Business Line 1 Team, provide advice and support to operational teams, as well as input throughout projects cycle, including comments during ROC; and provide other services such as knowledge sharing, capacity building, dialogues, dissemination of research, press briefings, document success stories. As the CMU focal person for INF, provide issue management advice and support to the CMU-wide INF teams.
Selection Criteria
Master’s degree with 5 years of relevant experienceor bachelor’s degree with 10 years of relevant experience, in a relevant discipline (communication, journalism, international affairs or other related fields).Excellent written and spoken command of English and French, and the ability to convey complex ideas in a creative, clear, direct, and lively style.Strong understanding and experience with digital content and social media analytics.Understanding of project management concepts sufficiently to propose and develop drafts of communications plans and strategies with minimal supervision.Can apply standard project management tools, methodologies, and processes; able to identify and mitigate project risks as well as manage project issues.Experience working in an international organization and on development issues.In-depth knowledge of international trends and political/economic issues related to development.Strong diplomatic, interpersonal, and teamwork skills; sensitivity to working in a multicultural environment. Core competencies:
Deliver Results for Clients :
Includes client orientation and results orientation with a focus on accountability and creating an impact on the missionAchieves results and identifies mission-driven solutions for the client § Develops and implements solutions that show understanding of how clients and/or own work achieves results that are financially, environmentally and socially sustainable § Shares new insights based on in-depth understanding of the client and recommends solutions for current and future needs of clients § Holds self and team accountable for risk management and outcomes
Collaborate Within Teams and Across Boundaries :
Includes teamwork and collaboration as well as inclusion and a commitment to One WBG. Initiates collaboration across boundaries and broadly across WBG, and brings differing ideas into the forefront § Collaborates across organizational boundaries, internally and externally with a sense of mutuality and respect § Consistently engages others in open dialogue, brings out any conflicting viewpoints and incorporates viewpoints into solutions, giving credit where credit is due. Leverages expertise of all team members to ensure successful outcomes § Makes choices and sets priorities with a WBG corporate perspective in mind.
Create, Apply and Share Knowledge :
Includes the development and sharing of knowledge, as well as networking, mentoring others, and developing self and others to create a greater contribution to achieving WBG goals. Creates, applies and shares knowledge from across and outside WBG to strengthen internal and/or external client solutions § Ensures systematic sharing of good practice and learning from lessons from across WBG, clients, and partners § Is known across WBG in their subject area and is sought out by WBG colleagues to advise, peer review, or contribute to knowledge products of others § Seeks mentoring opportunities with more experienced staff to deepen or strengthen their professional knowledge and mentors junior staff § Builds networks across the WBG and as part of external professional groups/networks.
Make Smart Decisions :
Includes analytical thinking, judgment, risk taking, and focus on empirical data, but also the ability to make decisions and take action. Recommends and takes decisive action § Applies critical thinking and seeks inputs and experience from others to recommend a course of action consistent with the WBG’s strategy § Evaluates risk and anticipates the short and long term implications of decisions § Commits to a decision and takes action once a decision has been reached.
For information about WBG Core Competencies, please visit :
Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.POSTULER

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