Plan International recruits 01 Social Assistance Officer
Humanitaire (ONG, Associations, …), Projet/programme de développement
Social Assistance Officer
Location: Garoua, NO, CM
Company: Plan International
The OrganisationPlan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.
Title: Social Assistance Officer
Functional Area: Garoua Program Influencing and Implementation Area
Reports to: Program Influencing and Implementation Area Manager
Travel required: Limited
Effective Date: 01/11/2020
Grade: role PURPOSE
The CP/GBV Social/Case worker will be responsible for providing social services ensuring in line with key child protection principles including best interests of the child, confidentiality, do no harm and child participation. The social worker will work closely with children and women /girls including Unaccompanied and Separated Children and other vulnerable children at risk of and survivors of violence, abuse, exploitation and neglect, providing case management services in line with Plan’s Standard Operating procedures, and Global minimum standards of child protection case management and GBV case management.
Social /Case Worker (Service Provider or Staff): Responsible for supervising the activities of Community Focal Points, provide training on Child Protection and GBV, Community Based Mechanisms (CP/GBVCBM), support women of CP/GBVCBM to counsel girls on sexuality related issues, follow-up identified cases needing psychosocial support and supervises the radio programs. Liaison between the Community Focal Point and Gender Specialist.
The Social Worker will provide regular reports on program activities in his/her zone of intervention on weekly/monthly basis to the Project Coordinator. He/she will be responsible for consolidating monitoring data from the zone allocated to him/her. The Social Worker will also provide support to Community Focal Point in making referrals to local protection agencies, if concerns are raised about children by beneficiaries and other actors. He/she will approve any referrals made. He/she will ensure that data is collected and consolidated as required.
Major ResponsibilitiesThe Social/Case worker will assume full responsibility to assess the level of risk that children are exposed to, and the risk factors to GBV and immediately report any cases that could evolve into high risk cases to the direct line Supervisor (Case Management Officer/ Project Coordinator/Gender Specialist).
Identify, prioritize, assess and provide psychosocial support to children at risk of violence, abuse, exploitation and neglect and GBV survivorsMonitor and report of child protection and GBV issues and violations in assigned communities or zone.Provide case management services in line with the National Standard Operating Procedures for GBV case management in line with GBV IMS & Global Child Protection Case Management Guidelines.Take at least 25 identified CP cases of vulnerable children from Initial Assessment to Case Closure using the Inter-Agency Case Management forms during the project performance period.Provide psychosocial support and adequate referrals to conceitful GBV survivorsEnsure that children are followed up and receiving proper case management and that cases are prepared for case discussions/case management meetingsEnsure regular case management meetings and conferences are conducted to reflect on progress and to accommodate the lessons learned and improve case management system accordingly; [participate in Best Interest Determination as appropriate.Be proactive in identifying opportunities to better support children through facilitating processes, systems etc.Ensure adequate alternative care services: Seek to understand traditional care strategies for UASC (including potential protection risks linked to these). Assess the capacity of the community to absorb children that need care, and the complementary support that is potentially required.Mobilize community leaders and community-based organizations (such as foster parents’ groups) to support alternative care.Provide psychosocial support for children in care, parents and caregiversProvide parents and caregivers with information on child psychosocial distress, and on how they can support their children to recover, as well as access services.Establish regular structured recreational activities, led by community volunteers/Community focal points, and coordinate these with other activities. This may include child friendly spaces, ensuring that age and gender-sensitive activities are developed and implemented for children and adolescents.Work with other sectors and partners to ensure that they consider the protection and wellbeing of children and assist them to make their services child-friendly and accessible.Ensure full responsibility & accountability –for maintaining, drafting and updating reports which include case management reports and field activities report.Promotes and ensures the principles of child protection, GBV support and child participation are respected within the Plan International projects and with identified child protection resources at field level.Support training and orientation of CPC members, Community Focal Points and Foster families on child protection, SGBV and positive parenting.Organize referral pathway quarterly meetings at the Divisional level with protection actors (MINPROFF, MINAS, Police, Gendarmerie, District hospitals, Justice, partner NGOs)Organize referral pathway quarterly meetings at the community level with community-based organizations, the gender/protection committee and Plan International Cameroon In collaboration with community leaders, and institutional partners, the Social Worker (Social and Community Assistance Officer) will identify GBV-affected survivors and other vulnerable girls and boys who respectively match a clearly defined eligibility criterion. In collaboration with institutional partners and target beneficiaries, identify the constituent elements that make up a start-up kit, and/or the form of support that will be provided to the target girls that will be identified.Facilitate the provision of start-up kits to be given to survivors of GBV. Periodically monitor the use of the support provided to target beneficiaries in collaboration with partners (MINPROFF, MINJEC, MINAS etc.).Train target beneficiaries on gender equality, safeguarding, entrepreneurship and leadership.In collaboration with MINJEC, MINEDUB, MINESEC MINAS and MINPROF, the modalities of creation and functioning of the clubs will be defined.Organize the training of various club members with the technical support of partnersMonitor the activities of the different clubs on a monthly basisOrganize training and refresher of gender youth club leadersProvide support (school supplies) for the functioning of target clubs.Contribute to the organization of special eventContribute to the revision of all GPIIA reportsContribute to all gender activities conducted in GPIIACollect GBV/CP data
Monitoring, Evaluation, Accountability and LearningEnsure CP/GBV risk assessment is done for assigned zone
Ensure all child protection concerns are reported and also participate in case management meetings.Ensure the action plans of Girl/Boys clubs, is adequately followed and implementedReport on opportunities and constraints and any adjustments needed in the project.Ensure assessment, documentation, good follow up of all referred cases and report accordingly;Follow-up survivors from GBV/child abuses, identification and evaluations of their needsGive feedback on the project during community meetings with beneficiaries and Community leaders a month.Ensure Children and Young People Safe Guarding Policy of Plan International Cameroon and Gender and inclusion are respected by all. And applied in all interventionsComply with Plan International’s Fraud Policy at all times to safeguard and protect Plan’s assets and reputation of honesty.
Information and Co-ordinationProvide regular weekly updates with inputs from all Community Animators
Submit monthly reports to Project Coordinator on activities implemented.With the permission from the Gender Specialist/PTO can represent Plan in CP/GBV stake holder meetings. Human Resources and AdministrationParticipate in the training and briefing of Social Workers and Community Focal Points of CFS and other key stakeholders on CP and/or related issues.
Dealing with ProblemsMaintain neutrality to on-going crisis.
The job requires intense interventions on the field, in areas partially at risk. This requires prudence, vigilance and compliance with security instructions on the part of the animator.Excellent and creative leadership skills will be utilized to properly implement the activities, in accordance with the standards, principles and with possible resistance from colleagues as is often the case in emergency response workS/he should work under pressure and accept travels and stays in areas often austere.
Key relationshipsKeeps and maintain high contact with children, their families and communitiesMaintains a high contact with other partners at the Divisional Delegation of Health, Social Affairs, Ministry of Women Empowerment and the Family, Basic Education, networks and other organizations.Maintains high contact with local partners.
Qualification and ExperienceGCE A/ Level or its equivalent. A degree in social sciences, law, education or related field with good knowledge of established international child protection/GBV standards, can be an advantage; with at least 2 years of experience in Social Work or community development.Be able to speak English. Ability to speak the local language of the assigned zone will also be an added advantage.Has experience in working with children (boys and girls)Excellent written and verbal communication skills.Resident in the assigned communities Skills
Timely and effective delivery of project activities and other outputs (reports, etc.)
Commitment to child protection, gender equality and participationSkills in participatory assessment, recreational activities, informal education, life skills training and sensitization on child and adolescent protection and prevention of GBV.Good computer skills (Microsoft Words, Excel, PowerPoint, Internet Explorer)Ability to network with grassroots structures.Competence in working with survivors from GBV/CPIE abuses, case management Behaviours
Commitment and adherence to humanitarian values and standards,
Not been involved in any child protection issuesDemonstrates neutrality in the current socio-political crisis.Works with trustworthiness and integrityResilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks, diverse cultural contexts and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.Demonstrates awareness and sensitivity to gender and diversity.Patient, adaptable, flexible, able to improvise and remain responsive under pressure.
Plan International’s Values in Practice
We are open and accountablePromotes a culture of openness and transparency, including with sponsors and donors.
Holds self and others accountable to achieve the highest standards of integrity.Consistent and fair in the treatment of people.Open about mistakes and keen to learn from them.Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impactArticulates a clear purpose for staff and sets high expectations.
Creates a climate of continuous improvement, open to challenge and new ideas.Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.Evidence-based and evaluates effectiveness.
We work well togetherSeeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.Develops trusting and ‘win-win’ relationships with funders, partners and communities.Engages and works well with others outside the organization to build a better world for girls and all children. We are inclusive and empoweringSeeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.Develops trusting and ‘win-win’ relationships with funders, partners and communities.Engages and works well with others outside the organization to build a better world for girls and all children. Physical Environment
This position requires to have ability of work in hot and cold climate with limited travels from area of responsibility
Level of contact with children
Keeps and maintain high contact with children, their families and communities Location: Garoua
Closing Date: 16/10/2020
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. Our organisation is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
We will provide equality of opportunity and will not tolerate discrimination on any grounds. We foster an organisational culture that embraces and exemplifies our commitment to gender equality, girls’ rights and inclusion while supporting staff to adopt good practice, positive attitudes and principles of gender equality and inclusion.POSTULER