Orange recrute 01 JTI Change Management Desk

Orange recrute 01 JTI Change Management Desk

orange

Cairo, Egypte

Informatiques, Télécommunications

JTI Change Management Desk
Ref : 561942 | 25 août 2021
Date limite de candidature : 23 nov. 2021
Egypt Cairo – EgypteLeaflet
Votre rôleJob description
•Implement all simple and standard changes requested by the customer with full end-to-end responsibility•Support the delivery teams on simple change requests•Validate entry data for each change request.•Coordinates between different teams involved in the change implementation•Monitor and report quality of first time right and on-time change implementation.•Ensure and monitor delivery of change implementation within customer agreed down time.•Assess, prioritize, respond and report on time for expedited requests.•Continual customer communication during change requests lifetime•Accurate reporting for all change requests
Votre profilSkills and Qualifications
•Very good interpersonal and communication skills•Able to understand complex Customer infrastructure and good understanding of Services proposed by Orange•Excellent customer skills and focus are required•Ability to work under pressure and to deal with multiple tasks•Preferred to have knowledge on delivered technologies:•CCNA certified is a plus•Fluent in English (French is a plus)
Le plus de l’offreEducational background and Professional Experience
•B.Sc. Engineering, Telecommunications or Computer Science•0 -2 years of experience in similar scope
EntitéCustomer Services & Operations
ContratCDIPOSTULER