OIM recruits 01 Human Resources Officer (Staff Development and Learning – MHD)

OIM recruits 01 Human Resources Officer (Staff Development and Learning – MHD)

L’Organisation Internationale pour les Migrants (OIM)

Nairobi, Kenya
Humanitaire (ONG, Associations, …), Projet/programme de développement

 Position Title : Human Resources Officer (Staff Development and Learning – MHD)

Duty Station : Nairobi, Kenya

Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 24 November 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. Candidates from the following non-represented member states: Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Within the Department of Programme Support & Migration Management (DPSMM), the Migration Health Division (MHD) has the institutional responsibility to oversee, support and coordinate the Organization’s provision of migration health services globally. The Division provides technical guidance and policy advice, establishes partnerships with relevant governmental, multilateral, civil society and private entities in the domain of migration health, and identifies strategies and programmatic approaches that are informed by agreed policies, evidence, standards and trends in the sector.

The Human Resources Officer will work under the direct supervision of the HR – Business Partner (MHD), administrative supervision of the Regional Health Assessment Programme Coordinator in Africa and in close coordination with the Staff Development and Learning Unit (SDL). The Human Resources Officer will also work closely with other colleagues at Headquarters (HQ), Regional Offices and Country Offices.

Core Functions / Responsibilities:

1. Coordinate the conceptualization and development of a Training Framework for MHD staff. Manage, standardize and maintain the Migration Health Division’s learning programmes and ensure that programmes are promoted and offered at a global level.

2. Identify and assess staff development, career support and Performance Management needs of MHD staff globally and coordinate the design and development of programmes to meet identified current and future needs including development and rolling out of career support programmes and learning initiatives to support succession planning as well career aspirations for staff. Coordinate staff development, learning objectives and expected outcomes with the Regional HAP Coordinators, MHD Regional Thematic Specialists (RTSs) and MHD Thematic Specialists across IOM.

3. Provide support and guidance to MHD staff on selection of training and delivery methodology (e.g. simulations, digital learning, mentoring, on-the-job training, professional development classes, face-to-face, online, etc.) for different kinds of trainings to strengthen learning and knowledge transfer, including manuals with infographics, videos and digital workbooks. Create and roll out training plans and training evaluations and feedback. Coordinate the design and implementation of a training feedback tool to collect and analyse feedback from both trainers and trainees following each training delivered and repository of the same as well. Monitor, evaluate and track the effectiveness and impact of training and learning solutions and recommend ways to enhance effectiveness and impact. Advise on the evaluation methodology, analyse evaluation data and recommendations.

4. Review internal and external trainings and healthcare provider resources and tools for relevant content and include them into the resource repository and, if relevant, in the HAP training curriculum. Support the editing and adaptation of newly developed or existing healthcare provider education tools, to ensure language style and messaging provides clear guidance and meets targeted learning objectives.

5. In coordination with SDL, create and maintain an online repository of MHD trainings on the IOM Learning Management System. Identify and coordinate with internal and external providers regarding the design and delivery of online trainings, ensuring (a) integration with the IOM learning management system to facilitate access, reporting and statistics as well as (b) compliance with IOM accessibility guidelines.

6. Facilitate online and in-person trainings for MHD staff globally. Monitor training activities of trained trainers in MHD and keep global MHD training pipeline up to date.

7. Design and facilitate implementation of the IOM staff exchange programme within MHD, in coordination with the Integrated Talent Management Unit.

8. In coordination with the Migration Health Informatics (MHI) Unit and Staff Development and Learning Unit (SDL), establish a global training database and undertake a high-level monitoring of compliance with trainings. Produce statistical data and analytical reports as required and develop strategy for improvement of compliance with the mandatory trainings.

9. Participate in the work of the MHD Oversight Committee of Clinical Credentialling (OCCC). Contribute to the conceptualization of clinical credentialing of MHD staff.

10. Coordinate the engagement of external contractors to develop training courses or materials:

a. draft requests for quotes and contracts according to training requirements and learning objectives being targeted;

b. inform the recruitment and selection processes to ensure the skills of the contractors are fit for purpose;

c. develop memoranda of understanding and consultant briefs to clearly identify the responsibilities of contractors;

d. monitor and evaluate contractors’ performance according to clear key performance indicators (KPIs) to ensure programme deliverables are met on time; and,

e. communicate and promote existing/upcoming corporate learning solutions and ensure that the key stakeholders leverage them to address relevant learning needs.

11. Liaise with the Department of Human Resources (DHR) and the Ethics and Conduct Office (ECO) on the staff regulations and rules concerning Continuous Professional Development (CPD) of medical staff (e.g. credits for CPD and clinical hours) to facilitate and promote institutional support for CPD.

12. Participate in the work of the Training Advisory Team of the USRAP External Learning Program to identify and select eligible staff to participate in the trainings through transparent and fair selection process to accelerate continuous learning and staff development.

13. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in a Health-Related field, Business Administration, Training and Development (preferred), or a related field from an accredited academic institution with five years of relevant professional experience; or,

• University degree in the above fields with seven years of relevant professional experience.

• Chartered Institute of Personnel and Development (CIPD) certification will be an advantage.


• Experience in human resources management, including learning, staff development, career support and performance management;

• Experience in designing, developing, managing and evaluating learning programmes and capacity development initiatives using a variety of learning methodologies (online/digital, face-to-face and blended learning);

• Experience in clinical education or health training coordination highly desirable;

• Experience in development and implementation of programmes related to onboarding, career support, leadership and management, and staff engagement;

• Has strong writing, analytical, facilitation, presentation and project management skills and experience; and,

• Demonstrated strong customer-focused skills and experience.


• Familiarity with automated human resources and learning and performance management systems;

• In depth knowledge of a broad range of adult learning and staff development methods and techniques; and,

• Knowledge of health staff profiles and health staff CPD and credential is a distinctive advantage.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in

English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of French or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.



 Accredited Universities are the ones listed in the UNESCO World Higher Education Database


Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.

Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 24 November 2022 at the latest, referring to this advertisement. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period: From 11.11.2022 to 24.11.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.POSTULER

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