MCEurope recruits 01 Program ManagerThis position is pending funding – starting before JulyAbout Mercy CorpsMercy Corps is a leading global organization powered by the belief that a better world is possible. Program / Department SummaryMercy Corps has been present in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of over 300 people working in Eastern DRC, with the overall country goal to support vulnerable communities through crises, while fostering programs that build resilience and promote long-term change. Mercy Corps’ national office is in Goma with sub-field offices in North Kivu, South Kivu and Ituri. Mercy Corps’ key programming areas include a combination of longer-term development and immediate humanitarian response programs in order to:
Mercy Corps DRC’s humanitarian programs aim specifically to assist populations affected by the conflict and crises in Eastern Congo. With funding from humanitarian donors including ECHO, OFDA and UN donors, the humanitarian portfolio continues to expand in order to provide multi-purpose cash assistance and emergency WASH to displaced and host populations. An Ebola virus outbreak is currently ongoing in and around Butembo in North Kivu Province, and cases have been increasing regularly in a context of worsening security and low levels of understanding of the disease among health care workers and the broader population alike. To address misconceptions about Ebola and increase the capacity of inhabitants of the region to protect against and seek treatment for the disease, Mercy Corps is actively planning a scale-up in its response to the outbreak in the areas of Community Engagement. Overall, “Ensemble contre Ebola” seeks to contributing to stop the transmission of the Ebola Virus Disease in the Northeast of the DRC by supporting the community to be the central actor in the fight against Ebola in a participative and inclusive manner. Mercy Corps is focused on supporting communities to develop their own response mechanisms and methodologies based on dialogue and risk reduction. This scale-up is undertaken in alignment with the Revised Strategic National Plan 3 that was recently released, and in coordination with the Ministry of Health of DRC as well as other actors. All Mercy Corps interventions in DRC are implemented in a conflict and gender sensitive manner. General Position SummaryThe Community Engagement Program Manager for the “Ensemble contre Ebola” Project is responsible for the design and direct execution of all activities under this intervention. In accordance with the national coordination of the Ebola response, specifically with the Risk Communication and community Engagement commission and its Strategic Response Plans. The Program Manager will oversee programming to support the adoption of behaviors and attitudes and increased knowledge about Ebola in the communities targeted by Mercy Corps. The Program Manager will be responsible for the set up of Information Centers located in the hotspot areas affected by the epidemics to allow local population to have a continuous and easy access to information, as well as for community sensitization by the identified associations/ groups. The Program Manager is a strong team leader, able to develop and mentor team members and is an effective communicator, able to work with internal and external stakeholders to achieve common objectives. He/She is responsible for managing relationships with local partners, beneficiaries and donor representatives, contributing to the achievement of Mercy Corps DRC’s country goals through innovation and high impact programming. Essential Job Responsibilities
COORDINATION
COMMUNITY ENGAGEMENT Strategy and Materials Development
Partnership Management and Support
Team Management
program Management
Influence & Representation
Security
Organizational Learning
Accountability to Beneficiaries
Supervisory ResponsibilityHe/she will supervise a program team, including two Community engagement officers and one Protection advisor. AccountabilityReports Directly To: Ebola Program Director Works Directly With: Other sector managers on the Ebola response; Deputy Country Director – Programs; Mercy Corps DRC Finance and Operations department staff; HQ Technical Support Unit (TSU); HQ Finance and Regional Program Teams; Local Partners Knowledge and Experience
Success FactorsThe successful CE Manager will combine technical knowledge in the health and behavior change communication sectors with exceptional management skills and experience in maintaining donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative CE programs within the current and future program structure of Mercy Corps in the region. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. Living Conditions / Environmental ConditionsThe CE Program Manager is based in Butembo, DRC. This location is unaccompanied and insecure; the position is eligible for R&R and hardship. Housing is (group/individual) accommodation with limited/restricted freedom of movement beyond the house/office. Travel may be required up to 50% of the time to program areas within North Kivu and Ituri. In and around Butembo, travel can be dangerous and unpredictable due to armed forces and rebel activity. North Kivu and Ituri continue to be an arena of violence and insecurity. Mercy Corps’ sub-offices experience variable levels of insecurity, with the situation closely monitored by UN peacekeepers. Mobile phones and cellular services are widely available. Internet is available in all Mercy Corps offices. Travel to field sites will be required where living conditions are clean and secure, but basic. There are a number of health services available with evacuation options for serious illnesses. There is reasonable access to most consumer goods, although they can be expensive. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC policies, procedures and values at all times and in all in-country venues. |
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Town/City | Butembo |
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Experience / Qualifications | FRENCH IS MANDATORY |
Experience | 5 to 10 years |
Positions | Program/Project management |
Areas of activity | Crisis & Post-crisis management, Water sanitation & Hygiene |
Country | Africa, DR Congo |
How to apply | Please apply directly on our Mercy Corps website: https://app.jobvite.com/j?cj=oqkcafwQ&s=Daphne
Send CV and Cover Letter |
On-line application link | https://app.jobvite.com/j?cj=oqkcafwQ&s=Daphne |
Advertisement expiration date | 30/06/2019 |