Community Engagement and Accountability Intern
Closing date (Geneva time zone):14-05-2019
Duty station status: N/A
Accompanied status: N/A
Category of Staff: Internship
Grade: Not applicable
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is « to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat has five regional offices, as follows: Africa (Nairobi); Americas (Panama City); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut).
The Community Engagement & Accountability (CEA) Intern will assist the CEA team in Africa to build the capacity of African National Societies and the IFRC to integrate community engagement & accountability into their programmes and emergency operations.
The work of the CEA team includes providing technical CEA support to National Societies and IFRC teams, reviewing operational plans and budgets to ensure that CEA is integrated in a systematic way, organizing trainings and learning events (at national and regional level), and disseminating evidence and learning around CEA in Africa to a broad audience.
The CEA intern will be supported to develop their skills and knowledge in community engagement & accountability through being given a substantial role in key projects in the region and through attendance and involvement in CEA trainings and strategic planning workshops with National Societies.
Job Duties and Responsibilities
Support the organisation, preparation and delivery of CEA training courses across Africa, for example by supporting logistics, adapting and preparing training materials and compiling training evaluation reports.
Write the monthly CEA Africa newsletter, by collecting stories and summarising reports.
Support the organisation of CEA meetings and working group teleconferences.
Carry out a CEA mapping exercise to better understand the level of CEA institutionalization in Africa within National Societies and what activities are supported by which Partner National Societies.
Support the team in the organisation of Brown Bag sessions or webinars to share learning on CEA.
Support the team in working with specific National Societies to monitor and report regularly on progress on CEA in their projects and programs.
Support the publication and roll out of the CEA Africa Roadmap, including working with communications to prepare promotional materials such as infographics and videos.
Research and write CEA case studies and web stories, exploring innovative approaches. Work with communications to place these on the Africa website, newsletter, social media and regional updates.
Provide in-country CEA surge support in emergencies if possible and appropriate – this would include supporting the IFRC operations team and the National Society to adopt CEA approaches and tools as part of their emergency response.
Provide administration and logistics support to the CEA team, including procurement of goods and services for CEA, working with printers, designers and translators, and supporting financial, legal and administration needs.
Any other duties as appropriate and needed by the team.
A university degree in a relevant area (i.e. Communication, Social/Behavioural Sciences or International Development) or relevant professional experience.
Experience of working in an office environment.
Relevant experience working or interning with a humanitarian organization (i.e. United Nations or NGOs)
Experience working with Red Cross/Red Crescent National Societies.
Experience of organizing and helping to deliver training courses.
Knowledge, skills and languages
Knowledge of community engagement, accountability to communities or participatory approaches
Knowledge of social and behaviour change communication / communication for development approaches
Knowledge of different communication channels and how to reach different audiences
Good understanding of humanitarian or development sector
Able to work on own initiative and solve problems
Good interpersonal and communication skills
Excellent verbal and written skills
Strong presentation, facilitation and training skills
Willing to travel to support a field operation (if applicable)
Self-supporting in computers (Windows, spreadsheets, word-processing)
Competencies and values
Collaboration and teamwork
National Society and customer relations
Creativity and innovation