Congo RDC

Concern Worldwide recruits 01 Emergency Programme Manager

Concern Worldwide recruits 01 Emergency Programme Manager– SAFER Rapid Response Programme – DRC

About the role: This is a 12 month replacement with unaccompanied terms based in Goma, North Kivu, DRC with a salary of Grade 3 (€37,988 – €42,209).

The Emergency Programme Manager for the SAFER Rapid Response Programme will report to the Area Coordinator, will line manage the rapid response team in North Kivu and work closely with the other Programme Managers, the Programmes Director, Programme Officers, M&E Manager, and support and operations team.

We would like you to start on December 1st 2020.

This role is subject to the approval of funding.

Your purpose:

The Emergency Programme Manager is responsible for the overall management, implementation and development of all of Concern’s rapid response interventions in DRC.

Concern is a member of SAFER, a consortium of five international NGOs who implement rapid responses to support displaced households anywhere in DRC. The programme is the first response to support households fleeing violence or natural disasters and aims to support households while other actors mobilise or households prepare to return. As Emergency Programme Manager, you will be SAFER lead and will be responsible for coordinating with the other four SAFER organisations plus the consortium coordination unit to ensure our interventions are meeting the needs of vulnerable communities in Eastern Congo, and that Concern is a delivering high quality and timely programme for our donor.

Concern’s rapid response approach focuses on unconditional cash transfers, market-based approaches, as well as WASH activities, with crosscutting gender and protection activities.

Following the successfully implementation of phase one of this programme, Concern DRC is now seeking an experienced and motivated Programme Manager, with French language skills, to lead on rolling out phase two of this exciting programme.

As SAFER Programme Manager, you will:

Programme Management and quality

  • Oversee the planning, implementation, monitoring and evaluation of the Rapid Response Programme, ensuring timely, high quality activities on budget adhering to Concern and international standards.
  • Ensure mainstreaming of a gender-sensitive and protection-oriented approach into all programme activities, in particular while working around culturally sensitive and difficult topics (gender-based violence, transactional sex, sexually transmitted diseases) with groups of women, men, girls and boys.
  • Ensure that programme strategy is regularly reviewed according to the humanitarian situation in the region and communicated internally and with the consortium.
  • Lead and participate in emergency assessments and proactively identify alerts in coordination with other actors such as OCHA
  • Proactively identify challenges and solutions, as well as areas how the response can be improved and potential pilots can be developed
  • Ensure that crosscutting themes including accountability, equality, gender and protection are mainstreamed in the programme as well as adhering to the Core Humanitarian Standards (CHS).
  • Ensure community participation, sensitisation and collaboration in programme activities.
  • Manage and monitor the Complaints Response Mechanism and ensure analysis and application of learning from complaint information.
  • Implement strong programme monitoring mechanisms using existing tools with the support of the M&E manager
  • Document key learnings of the project.

Donor Compliance

  • Ensure that donor proposals, budgets and reports are of high quality, up to date and delivered in a timely manner in accordance with Concern policies/procedures and donor requirements.
  • Ensure that donor strategy, donor guidelines, formats and processes are understood and adhered to within programme implementation and procurement.


  • Represent Concern within the consortium and be in regular contact with the consortium lead
  • Ensure networking and coordination with local Government authorities, other NGOs, and UN at field and provincial level.
  • Represent Concern to donors, clusters and other coordination fora in Goma as required and delegated by the Area Coordinator and the Programme Director, particularly in the cash-working group or the WASH or food security cluster.

Human Resources

  • Identify project staff needs, ensuring that job descriptions are developed, properly qualified staff are recruited, inducted and trained as per the needs of the programme and organisation.
  • Manage the Rapid Response Team with particular emphasis on capacity building of staff through mentoring, training, and ensuring all staff have up to date job descriptions and Performance Development Reviews (PDR) as per policy.
  • Ensure that all staff are provided with the necessary support and advice to carry out their duties particularly as they relate to emergency preparedness and response.


  • Ensure that situation reports, i.e. security, personnel, programme activities, etc. are produced to a high standard and in a timely manner.
  • Maximise visibility & facilitate external the consortium lead’s or donor’s visits to the field, and any additional visits (UN, head office, consultants etc.) as delegated by the AC.

Finance, Admin and Logistics

  • Monitor and manage programme expenditure and budgets, ensuring resources are optimally utilized and spending is in line with Concern financial procedures and donor requirements.
  • Coordinate the day-to-day management of logistics, administration and human resource needs for programme implementation in line with organizational policy and best practice.
  • Prepare and update the procurement plan for this project.
  • Provide programme input to longer-term planning within logs, admin and HR functions.
  • Revise and adapt the budget as required for project amendments and donor requests.

Security and Representation

  • In collaboration with the Security Focal Group and Area Coordinator, undertake analysis of security incidents and trends in the zone of intervention and surrounding areas, ensuring that line management is regularly briefed on the security situation and advise as necessary in relation to adaptation of work plans and movement plans as necessary.
  • Participate in the revision of Standard Operating Procedures (SOPs) and other security related duties when necessary.
  • Share information on specific emergency activities with other actors (other NGOs, UN agencies).


  • Participate in country-level strategic planning initiatives and other duties as determined by line management.
  • Adhere fully to the commitments and rules of Concern’s Programme Participant Protection Policy and Code of Conduct (P4 and CofC), including the respect of confidentiality.
  • Take active measures to address equality issues, particularly relating to gender, in programme as well as operational (e.g. HR) activities.
  • Undertake any other relevant and reasonable work as requested by line manager.
  • Actively participate in the gender mainstreaming strategy within the programme and operations

Your skills and experience will include:


  • A relevant degree in a related field (Humanitarian Aid, international development, social science, humanities etc.) is essential, together with some theoretical knowledge of the principles and practices of organisational management, emergency preparedness and response.
  • At least 3 years’ experience in programme management, in an emergency context
  • At least 5 years’ experience working in emergency contexts on similar or relevant programmes
  • Security Management Skills and Experience
  • Strong French language ability
  • Good organisation, planning and management skills


  • Knowledge of HF/VHF radio systems
  • Kiswahili or English would be an advantage
  • Proposal and report writing skills, both in English and French.
  • Knowledge/experience of protection issues
  • Knowledge of cash and market-based approaches
  • Experience managing WASH interventions
  • Experience managing rapid response programmes
  • Team management experience

To apply:

Les candidatures en français sont les bienvenues.

All applications should be submitted through our website at by closing date CV’s should be no more than 4 pages in length.

All candidates who are short-listed for a first round interview will be notified via email after the application deadline.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern has a Staff Code of Conduct and a Programme Participant Protection Policy which have been developed to ensure the maximum protection of programme participants from exploitation and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them.  In this context staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment.   By signing the Programme Participant Protection Policy and the Concern Staff Code of Conduct candidates acknowledge that they have understood the contents of both the Concern Staff Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these two documents.

Concern receives a substantial amount of funding from external donors each year.  Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List).  Any offer of employment (either paid or voluntary) with Concern Worldwide will not be made pending a clearance check being conducted on the applicant.  For additional information please consult our web site or contact the Human Resource Division in our Head Office.

Concern Worldwide is an equal opportunities employer and welcomes applications from all sections of the community.

Laisser un commentaire

%d blogueurs aiment cette page :