World Food Programme recruits 01 Business Support Assistant SC5 (Data Analytics)

World Food Programme recruits 01 Business Support Assistant SC5 (Data Analytics)

World Food Programme

Johannesburg, South Africa

Opportunités de carrière : Business Support Assistant SC5 (Data Analytics) Regional Bureau, Johannesburg (171216)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 11 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazaville.

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These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions and provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.

At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.


To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery. 

KEY ACCOUNTABILITIES (not all-inclusive)

Reporting to the RBJ Head of Emergency Preparedness and Response, or the OIC; the incumbent will work with the EPR (Emergency Preparedness Response) team to:

Coordinate relevant information and data from country offices and Regional Bureau units

Ensure that standard information management and operational reporting procedures and templates are followed to drive quality, consistency and standardization

Produce/coordinate internal and external emergency reports and daily updates, consolidate inputs for dashboards and other information products in conjunction with the Reporting team

Facilitate and maximize the exchange of information and data flow between functional areas to provide operational awareness and enable decision-making

Manage emergency information and data on the Regional Bureau’s online information management system (Teams)

Maintain up-to-date dissemination lists and reporting flows

Organize/coordinate Operational Task Force (OTF) and Strategic Task Force (STF) meetings and other relevant emergency meetings

Produce notes for the record for emergency related internal meetings

Support in monitoring CO compliance of the corporate Emergency Preparedness and Response Package (EPRP) and monitoring/risk analysis in the region. This will include producing initial drafts of the Regional Risk Outlook in conjunction with VAM and Security team under the guidance of the EPR Officer to inform decision making on preparedness priorities and appropriate mitigation measures

Support the Humanitarian Policy Advisor on Protection, PSEA and refugee coordination issues as tasked

Provide general programmatic support and have the versatility to backstop the EPR team on other priorities as needed


Education : Have you completed a Secondary School education and have a Certificate in International Affairs, Social Sciences, Development Studies or a post secondary certificate in the related functional area is desireable?

Experience : A minimum of 4 years proven experience in information management in humanitarian operations

Knowledge & Skills :​​​​​​

IT Skills & Office Management Skills : Ability to effectively use standard MS Office software and information systems

Knowledge of UN system policies and reforms.

Strong written and verbal communication skills

Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.

Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.

Ability to carry out basic data analysis and independently rectify problems requiring attention.

Ability to monitor and record financial transactions.

Good communication skills required to give and receive information and work with a variety of individuals.

Ability to maintain confidentiality.

Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.


This is a (12 month renewable)  Service Contract

Net Salary monthly range: ZAR 22611 – ZAR 35608

Benefits:  Annual Leave, Pension & Medical Insurance


The deadline for this application is the 16th of August 2022 11:59pm  South African time.

This position is open to South African nationals and Permanent Residents.

Female applicants are encouraged to apply.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.POSTULER

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