Word Food Programme recrute 01 Programme Assistant (Protection, AAP & Gender) SSA5
Word Food Programme
Mozambique
Opportunités de carrière : Programme Assistant (Protection, AAP & Gender) SSA5 – (Emergency Roster Multiple Duty Station (831169)
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are
committed to promoting diversity and gender balance. Female qualified applicants are especially encouraged to apply.
WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training, or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent. WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.
ABOUT WFP
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
WFP is committed to ensuring that protection and accountability to affected populations is integrated in our humanitarian response interventions, in line with the Protection and accountability policy (2020). Furthermore, WFP is committed to ensuring that do no harm and humanitarian principles are always applied.
On behalf of the Humanitarian Cluster Team (HCT), the World Food Programme (WFP) established an inter-agency tollfree hotline, Linha Verde da Resposta a Emergencia 1458, as part of the Cyclone Idai humanitarian response’s accountability to affected populations (AAP) which has been scaled up to cover humanitarian responses nationwide. In addition to the toll-free hotline managed from Maputo, WFP is committed to ensuring multiple communications channels for the affected populations and complaints boxes at food distribution sites as well as being linked to other community-based complaints mechanisms managed by humanitarian partners and is an important aspect of WFPs commitment to ensuring Accountability to Affected Populations (AAP). Additionally WFP recognizes the importance of ensuring both strong communications to communities on the ongoing interventions and the rights of the affected populations to strengthen the response and better ensure the protection of the people WFP and cooperating partners support.
JOB PURPOSE
To facilitate the effective implementation of these commitments in rapid onset emergencies, WFP is seeking experienced roster candidates for protection and AAP to manage community feedback mechanisms (CFM) consisting of suggestion boxes, helpdesks, Linha Verde 1458 and community committees with cooperating partners and government stakeholders, report and track issues raised through the CFMs and ensure quality and timely resolution. Strong analytical skills are key to enable structural adjustments to WFPs community engagement, identification of strategic approaches to prevent and mitigate common issues. It is important that the SPA engage on interventions with a strong understanding of do no harm principles and engage closely with protection mandated organizations to identify protection concerns and help determine a more holistic humanitarian response by WFP and partners.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Support capacity building of Cooperating Partners (CP) staff, WFP field monitors and key government stakeholders applying WFPs training materials to help ensure active integration of protection, AAP and gender measures across the emergency response.
2. Ensure the allocation of suggestion boxes to distribution sites, working in close collaboration with Field Monitors and CP, ensuring that boxes are opened and issues addressed on a two-weekly basis to ensure timely feedback of any notes received via the boxes and helpdesks.
3. Acknowledge all issues raised and referred from Linha Verde 1458 through the online case handling platform – analyse and refer onwards to CPs and/ or identify actions were needed.
4. Produce regular reports analysing trends feeding up through food distribution help desks and complaints boxes. Proactively identify areas for improvement of the CFM itself or the response based on information received, sharing with the protection and programme team for higher level recommendations.
5. Undertake community engagement for follow up on sensitive cases ensuring confidential consultation with relevant stakeholders including the complainants/ victims, respecting their preferences, needs and privacy, producing timely reports with clear recommendations for concrete action.
6. Raise awareness of the CFM components among affected populations and response partners.
7. Support targeting, verification and registration efforts through capacity building of teams, ensuring use of communication guides and collection of informed consent, prioritization of women as primary beneficiaries etc. and provision of CFMs throughout these processes.
8. Participate in coordination meetings, meetings with bilateral partners to document actions needed and provide feedback to relevant stakeholders.
9. Ensure CFM Manager is informed of updates to enable a relevant, effective Knowledge Management System (KMS).
10. Maintain regular communication with Programme to ensure the development of mitigation and prevention measures while capturing programme adjustments.
11. Share programme adjustments with the Linha Verde 1458 Manager to update in the Knowledge Management System (KMS) and adapt as relevant the CwCs so that all Linha Verde 1458 Operators have access to the latest, most accurate information.
12. Maintain relationship with INGDs Safeguarding focal point.
13. Ensure prompt referral of cases of sexual exploitation and abuse (SEA) to WFPs PSEA focal point to ensure timely action and provide support on follow up as required under the supervision of the PSEA focal point.
14. Other duties, as required.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of undergraduate university degree and or 5 years professional experience in the area of humanitarian interventions, human rights, gender equality and/ or protection.
Language: Fluency in both oral and written communication in English, Portuguese and desirable spoken proficiency in relevant local languages.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Has demonstrable experience of rural community development programmes including communications with communities
• Has demonstrable experience of effectively engaging with rural communities on food assistance, health, nutrition, child protection or gender-based violence.
• Has experience of working producing quality activity reports, including data analysis.
• Has experience of liaising with local government and working with different project partners.
• Has contributed to the implementation and or design of participant protection activities.
• Has experience of managing complaints and feedback mechanisms and data analysis for concrete actions and recommendations.
• Has demonstrable experience in external communications through a range of media channels.
WFP LEADERSHIP FRAMEWORK – OUR BEHAVIOUR MATTERS
Leads by Example with Integrity
Lives WFP values and shows humanity and integrity by role modelling care for others.
Drives Results and Delivers on Commitments
Delivers on commitments and adapts readily to change.
Fosters Inclusive and Collaborative Teamwork
Is inclusive and collaborative, and contributes to a culture of learning and personal growth.
Applies Strategic Thinking
Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things.
Builds and Maintains Sustainable Partnerships
Builds and nurtures external partnerships & collaborates with partners to deliver common objectives.
TERMS AND CONDITIONS
Type of contract: Special Service Agreement , Level 5
Duty Station: Multiple Duty Station – Mozambique
Duration: Needs Based
This position is open to Mozambican Nationals Only.
Female and qualified candidates with disabilities are highly encouraged to apply.
DEADLINE FOR APPLICATIONS
DEADLINE: 31 January, 2024
Only Shortlisted Candidates will be contacted
.
WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.POSTULER