Talents Plus Conseils Benin recrute 01 Custmer success manager (M/F)

Talents Plus Conseils Benin recrute 01 Custmer success manager (M/F) (REF : TPC-0221R06CSM)

Talents Plus Conseils Benin for an international company specialize in the management of energy financing programs

Equipements électriques et électroniques

Talents Plus Conseils Benin is recruiting for an international company specialize in the management of energy financing programs:  ONE (01) CUSTOMER SUCCESS MANAGER (M/F) (REF : TPC-0221R06CSM)
As Customer Success Manager, you would be responsible for leading the client engagements, to ensure the successful roll out and management of programs across multiple countries. You will be responsible for ensuring that we are communicating well with our clients, exceeding expectations, and providing top-notch support to our clients and the users of our platform. 
Missions and responsibilities:– Leading meetings with clients ;- Respecting deadlines and keeping projects on track; – To be able to use the platform and show its features to a wide variety of audiences ;- Work with cross-functional teams that deal with problems and create solutions;- Performing any task, regardless of the diversity of activities.
Profile :– Hold a Master’s degree preferred in business, economics, computer science; electricity, project management with a strong sales and marketing skills;- Proof of at least five (05) years of proven experience in high-level project management, consulting and/or implementation functions;- Be Fully bilingual in French and English and excellent written and verbal communicator ;- Experience in providing SaaS or enterprise software solutions;- Experience working in an agile software development environment;- Experience in the energy sector;- Ability to gather customer requirements and requests and translate them into actionable items for the product development team;- Proficiency with data analytics, particularly Excel and graphical tools such as Power BI ;- Proficiency in project management tools such as Microsoft Office Suite and Google Suite.
Is this profile yours? Submit your application by e-mail, specifying in the subject line: CUSTOMER SUCCESS MANAGER (M/F) to the following address: recrutement@talentsplusafrique.com
An acknowledgement of receipt will be sent to you as soon as the application form is received; however, if you do not receive this acknowledgement of receipt, please resend the email.
DOCUMENTS TO BE PROVIDED: – A detailed Curriculum Vitae (written in english);- A cover letter addressed to the Director of Talents Plus Conseils Benin (written in english);- A copy of diplomas and proof of your professional experience (work certificates or any other relevant proof of experience).
NB: Candidates should specify their availability. Only shortlisted candidates will be contacted.(Any application not complying with this requirement will be rejected outright).
Deadline for applications: February 17th, 2021
For more information: 00 229 95 10 91 51/ www.talentsplusafrique.com

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