Seago Line recruits 01 Customer Service Talents

Customer Service Talents

Madagascar

Antananarivo

Local Customer Service

Last application date: 31/7/2019

Do you want to join an industry with a profound impact on the lives of millions of people globally?

If you thrive working with others, have a can-do attitude and have the ambition and passion to excel, the Maersk Line can offer you the perfect opportunity to build a long-term, varied and meaningful career in an international environment.

Is this how you imagine the next step in your global career?

We offer

– A challenging and rewarding opportunity where we will provide you with the framework to build a long-term career in the global trade and transportation industry

– Build your knowledge from working with world-class experts within the shipping and business fields

– Build a global network that you can leverage in your future interactions to enable collaboration and career

– Be significantly exposed to high level leaders to ensure that theoretical insights are continuously linked to concrete business challenges

– Become part of a diverse team where we play to win and ‘we’ always comes before ‘I’.

Key responsibilities

– Do your absolute best together with your colleagues to execute strategies to reach the business objectives of your team

– Steer your career. Your core support team will empower you to be the captain of your career on the journey of personal growth

– Join a team of colleagues who have robust functional acumen, strong insight, informed opinions and passion for the dynamics behind global trade

– You will be the face of the company in front of customers while handling their queries & issues

– Ensure customer satisfaction through high quality, positive customer experience and a smooth execution of the end to end shipment lifecycle

– Act as a key contact and build strong and sustainable relationship with external & internal stakeholders including Commercial team and Global Service Centre for handover of business terms and conditions agreed

– Ensure all relevant products and services are proposed to the customer to maximise Maersk Line profitability

– Develop strong understanding of customers’ business drivers, needs and requirements.

We are looking for

– Previous experience in shipping/logistics is an advantage but we very much welcome Graduates to apply

– Team player

– Self-driven and goal-oriented

– Able to work under pressure

– Strong interpersonal and communication skills

– Customer focused, proactive and Commercial career orientation

– Strong desire to pursue a long-term career in transport and logistics

– An excellent command of spoken and written English.