Egypte

Orange recrute 01 Sr. Supervisor, Telco Cloud Operations And Support

Orange recrute 01 Sr. Supervisor, Telco Cloud Operations And Support

orange

Egypte
Informatiques, Télécommunications

Sr. Supervisor, Telco Cloud Operations And Support
Ref : CEGY560 | 23 févr. 2021
Date limite de candidature : 30 avr. 2021
Orange Egypt – Smart Village – EgypteLeaflet
Votre rôleImplement, integrate and support all technologies stacks and tools that support the company services and solutions that are hosted on the Telco Cloud including virtual or hardware base Network, Network Controllers, HW Servers, Storage and Compute/Control nodes, automation, Operating Systems and Hypervisors as well as the Management and Orchestration (MANO).Act as technical professional for Telco cloud and virtualization services operations and support to optimize running services operations for better customer experience and enhance KPIs, sharing his knowledge to team members and co-operating with other cross functional teams to implement and support cloud and virtualization services according to best practices.Implement, Integrate, test and support mobile or fixed services hosted on Telco Cloud and ensure proper network functionality on cloud to meet design or service owners requirements.Perform release and change management for cloud solutions and virtual services including operating systems upgrades, service packs installation, network function virtualization (NFV) as well as software and hardware migrations or replacement when needed.Analyze trends to proactively prevent incidents and audit infrastructure capacity on production to ensure optimum operations.Respond, troubleshoot and resolve daily production incidents or problems resulted from Cloud and virtual functions and services under control.Work with internal teams, third parties, supplier and vendors to ensure target cloud performance and Operational and Service Level agreements are met.Involved in identifying operational budget requirements to support virtualization solutions and cloud services as well as control operational cost and work for operational cost saving initiatives.Control, monitor and follow up any vendor or supplier technical activities to prevent any impact on the running infrastructure or services used by external customers or to assess and apply any technical change suggested from the third parties to enhance services operation or user experience.Troubleshoot and investigate operational issues or alarms and provide 24/7 support for incidents or problems either remotely or on sites as well as Incident Response identification providing Root Cause Analysis and implementing corrective or preventive actions for owned cloud and virtual infrastructures after alignment with vendors’ support.Participate in service transition phase, collaborate with Service owners, Architecture teams and other stakeholders as well as auditing design and implement various methods for better system deployments or infrastructure upgrades maintaining high level of service quality and infrastructure reliability for optimum solutions operations and support.Check and analyze the cloud health, service and environmental status to validate regularly proper performance status and optimize cloud resource usage from operational point of view.Support and assist in security vulnerability, remediation and accessibility and apply security best practices at the cloud, operating system and application levels under control.Add/change infrastructure or virtual components or resources to meet new service, cloud requirements or projects through the change management process.Assess and check the required design, accept and test operationally the SDN / NFV / Cloud solutions  or component (such as VIM, VNFs/VNFM and orchestrator) or network and service changes/integrations before live production and operation.Perform system services and operation tasks like implementing new s/w releases, service packs, upgrades, patches and maintaining the service configurations and platforms operations.Create and maintain technical procedures, work instructions, cloud and network diagrams, known error data base and system administration and other technical documents for operational reference.Perform configuration management tasks and ensures at all time the systems and platforms inventory and support status is populated and kept with an up to date information reflecting any operational changes.
Votre profilEducationBachelor degree in Engineering Electronics and Communication department or Computer Engineering.
ExperienceMinimum 6 years of work experience in ICT Sector with at least 2 of which in Cloud and Network Virtualization solutions and services.Professional Technical certifications in networks is a must.Expert level in technical networking certification is a plus like CCIE-SP, CCIE-DC or CCIE-RS.Data Center, Virtualization and Cloud Professional knowledge is a must.Experience working with deployment, automation, orchestration and DevOps programing (such as Python, Kubernetes, Puppet, Chef , open API and YANG)Solid Knowledge of the Telecommunications Technologies and Telco Cloud solutions is required.Solid knowledge of Network concepts, products and protocols (Routing, Switching, MPLS, Network/Cloud Security and VPNs).Familiar with virtualization suppliers, vendors products and services like vMWare, RedHat and OpenStack.Validated track record and hands on experience on production virtual functions, telco cloud hosting services or running and operating Cloud Infrastructure is preferred.Deep knowledge in virtualization standards and frameworks.Experienced in Software Defined Network (SDN), scripting languages, Data Network implementations, integrations and troubleshooting.Experience with Linux/UNIX systems from the kernel level and up as well as cloud services (like IaaS).Good Knowledge in the most common virtualization use cases like vEPC, SD-WAN and MEC is preferred.Solid Knowledge in VAS, Core , Transport & Packet Core networks and services at Mobile Operators.
CompétencesVery good in English both spoken and written.Very good Computer skills.Strong Technical skills.Strong Communication and self-development skills.Result and Customer Oriented.Strong Reporting and Team player skills.Work under pressure and multi-tasking skills.High Business sense and flexibility.
EntitéTechnology
Deploy, operate, administrate  and run the new Telco Cloud, Software Defined Networks (SDN) and Virtualized infrastructure solutions and Cloud Services to automate and host many critical converged services and use cases (Like vEPC, MEC, IoT, SON, vIMS and SD-WAN) for enhancing customer experience, generate business value and improve time to market.Responsible to maintain the availability, accessibility and delivery of Telco Cloud and virtualization solutions and services, sustaining services and infrastructure serving customers to the target quality of service, operational level and enhancing Net Promoter score.Work in a complex operational environment that is fast paced, innovative and critical to business to achieve company strategic objectives.
ContratCDIPOSTULER

Laisser un Commentaire

En savoir plus sur Concoursn.com

Abonnez-vous pour poursuivre la lecture et avoir accès à l’ensemble des archives.

Continue reading