Orange recrute 01 Senior CRM Engineer
orange
Giza, Egypte
Senior CRM Engineer
Ref :L9XWY4YY | 25 May 2023
Date limite de candidature : 25 Aug 2023
Smart Village Giza Egypt – Egypte
Purpose of the job
Handling CRM requirements, starting from feasibility study, design, implementation, integration , Go-live activities, and overseeing junior team members.
Duties and responsibilities
Lead development team.
Study new CRM requirements and make a complete feasibility assessment.
Responsible on development & integration tasks.
Accept and validate new features implementation, software upgrades and new products and services.
Responsible on tasks / projects planning.
Responsible on production stability.
Job specification
Education
Bachelor degree in Telecommunication and Electronics Engineering or Computer Science
Experience
– 5+ years of CRM experience.
– Experience on Siebel CRM (preferred 17+ Siebel version).
– Configure application using EAI, Workflow, and related tools.
– Design and develop new/modify business components, business objects, applet, views and screen as per the customer requirements.
– Design Siebel workflows and other business process scenarios using Siebel tools.
– Create/modify database objects like tables, columns and index required to meeting customer requirements.
– Provides technical expertise on key decisions and priorities related to CRM (Customer Relationship Management) architecture solutions.
– Analyzes and translates business and technical requirements into an structural blueprint outlining Siebel solutions that will achieve the desired business objectives.
– Conceptualizes, defines, designs, develops, tests, deploys and maintains application releases in a Siebel environment.
– Diagnoses and resolves technical issues.
– Works in close collaboration with business and technology partners to evaluate, design and/or integrate new functionality into existing Siebel applications.
– Performs user and access administration on designated systems and applications, in accordance with the defined policies, standards and procedures of the organization.
– Skilled on UNIX scripting, Oracle and programing skills
– Skilled in Oracle SQL
– Very good English both written and spoken.
– Project management Skills
Contrat
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