Orange recrute 01 Network Security Engineer

Orange recrute 01 Network Security Engineer

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Cairo, Égypte
Informatiques, Télécommunications

Network Security Engineer
Ref : 559539 | 06 oct. 2020
Date limite de candidature : 04 janv. 2021
CityStars, Cairo, Égypte – Egypt
Votre rôleAs  our Security Support Engineer, your responsibilities will include but will not be limited to the following:- resolve service incidents by troubleshooting & solving faults reported through: PEM Alarms, JDB Tickets, CLARIFY Cases or COM signed e-mails- perform service changes by assessing risk and implementing requests reported through: MSCT requests, CCS changes, ECM requests- resolve service problems by performing RCA and designing action plans for unknown errors reported through: Problem Management Dashboard, PEM Alarms, JDB Tickets, CLARIFY Cases or COM signed e-mails- perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it- perform TAC (Technical Assistance Center) function and manage communication with their vendors in case of Problems (Unknown errors), patches and maintenance- maintain Security Solutions Configuration Management up to date by adding/modifying CI as implied by incident, change, & release processes- manage both internal and external customer calls and provide them with regular updates as per support processes- mentor new comers and security associate and provide them with guidance and technical advices- perform SIPs actions managed by Senior Security Engineers and update the action plan of the SIP- perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion
Votre profilMust have:- very good understanding of network security technologies (Checkpoint and PIX Firewalls, Bluecoat & Microsoft ISA Caches/Proxies)- good understanding of Cisco IDSs and Switches- knowledge of IT security technologies (TrendMicro, Symantec or McAfee Antivirus, WebWasher & XSTOP URL Filtering)- excellent understanding of IT & networking fundamentals- excellent phone business communication & facilitation skills- good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches & Managed IDSs/IDPs)- good understanding of ITIL incident & change management processes- B.Sc. of computer, communication or electronics MIS- at least 6 years of professional experience- at least 4 years of IT/Network security support technical experiencenice to have:- knowledge of Apolon & Cisco Managed Switches- certification in CCNA, CCSA, BCCPA, MCSA and/or UCSA- soft skills / business courses (Time management, facilitation skills, interpersonal skills . . . etc)
EntitéCustomer Services & Operations

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