Orange recruits 01 Technical Service Transition Manager – OBSIT

Orange recruits 01 Technical Service Transition Manager – OBSIT


Cairo, Egypte
Informatiques, Télécommunications

Technical Service Transition Manager – OBSIT
Ref : 567308 | 11 mai 2022
Date limite de candidature : 09 août 2022
Egypt Cairo – Egypte
Votre rôleCloud Operations and service transition team is responsible of providing support to Orange Business Services internal project teams & implementing monitoring of their projects, configuring and supporting ELK for logs and data services, working closely with MAC support team (Managed Application Over Cloud) on transition phases till getting the applications on productionThe team is also representing SRE transversal team in EgyptThe scope of this « Service Transition Manager » job is to ensure the following tasks are fulfilled
Technical responsibilities:
Handle, diagnose and route in real-time incoming requestsDevelop monitoring scripts to monitor applications, system performances and data availabilityProvide administration services on some applicationsWorking in devops mode for all applications hosted in the cloud, this includes (but not limited to):Fully understanding the functionality of applications to help them define their QoS matrixesImplementing the monitoring configuration for cloud-based applicationsintegration with the project teams from the think phaseworking on the build phase of any new cloud solution and making sure it is correctly handed over to the run (ex: ELK, any new monitoring solutions, chaos management solutions, etc..)managing and maintaining a central repository for the monitoring of cloud applications and the integration with the different GITs of each projec
Functional responsibilities:
Communication with all project stackholdersTrack data & provide needed information to managementCapacity and resource management for transaction/support activitiesManagement and coordination of Go2Cloud projectsEnsuring quality of service and following the process for application migrationActing as the link between the build and the run phasesProposing to the project teams the most suitable monitoring solutionEnhancing the overall monitoring processRepresenting the team with different stakeholders within the organizationHaving full autonomy within the team
Votre profilFunctional Skills:
Excellent troubleshooting skillsStrong ability to work in a teamExcellent written and verbal communication skillsTime managementAutonomy to work on different issues
Technical Skills:
Good understanding of cloud hosting solutions and architecture including Docker, Docker Swarm, Kubernetes.Good understanding of monitoring solutions as Prometheus, PromQl, ..etcELK (Elasticsearch, Logstash, and Kibana)Due to the variety of the supported applications, the proficient knowledge in two or more of the below domains is mandatory:Operating system administration & scripting (Windows, Linux)Database administration (Oracle, Sybase, SQL Server, MySQL)Web Services (SOAP, REST)Development using one of this list (Python, Java, ASP.NET, node.js, C# ,PHP, react.js)Continuous delivery tools (GIT pipeline, Jenkins, and Ansible)Security protocols (ethical hacking is a plus)Good experience in working in agile and DevOpsGood understanding of micro-services architecture approachesGood understanding of network architectureITIL foundation knowledge (certificate is a plus)Project management skills PMP or Prince2 is a plus
Educational background:
B.Sc. in computer science or equivalentFluent in EnglishFluent in French is a plus8+ years of experience working within the IT field
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EntitéCustomer Marketing& Innovation

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