Orange recruits 01 Sr. Supervisor – Customer Value Management
orange
Egypte
Informatiques, Télécommunications
Sr. Supervisor – Customer Value Management
Ref : CEGY108449 | 26 déc. 2021
Date limite de candidature : 31 janv. 2022
Orange Egypt – Smart Village – Egypte
Votre rôleTo own all B2B Customer Value Management aiming to enhance the customers’ engagement with an unmatched experience to guarantee better revenue monetization and higher penetration.
Votre profilBachelor Degree in Marketing3-5 Experience in MarketingMinimum 1 year of CVM experienceFluent EnglishPower BI is a plus
EntitéEnterprise Line of Business
Develop base management strategy and implementation of activities across all segments for customer revenue enhancement, base retention, churn control and unmatched experience.Analyze and monitor the customers’ behavior and trends on a daily basisPlan all CVM campaigns to achieve related KPIs efficientlyManage all stakeholders that will be part of the execution to ensure that all campaigns developed by CVM are reliably executed in systems and other customer channelsOwn the base segmentation to guarantee high customer engagement with a profitable marginMeasure the campaigns pick up and propose moves in a response to the initiatives’ results/impact.
Contrat
CDIPOSTULER