Orange recruits 01 Sr. Manager, Mass Market Segment

orange

Egypte

Informatiques, Télécommunications

Sr. Manager, Mass Market Segment
Ref : CEGY110067 | 17 févr. 2022
Date limite de candidature : 30 avr. 2022
Orange Egypt – Smart Village – Egypte
Votre rôleLeading the Mass market segment end to end from strategy to calendar execution. Full ownership of the customer & revenue KPIs of this segment ensuring the highest customer & revenue market shares for the mass market segment.
Votre profilEducationUniversity Degree, BA Marketing Economics
ExperienceMinimum 7+ years marketing experience
CompétencesStrong knowledge of marketing fundamentals & strategic thought process.Project management skills.Customer OrientedStrong planning and organizational backgroundGood strategic thinking based knowledge in marketingStrong financial & budgeting skillsExcellent communication & interpersonal skillsStrong negotiations skillsExcellent presentation skillsDemonstrate ability to achieve set resultsAbility to work under pressureHigh ability to transfer knowledgeExpertise in Microsoft Office ToolsOperational knowledge of PC, Office software.
EntitéConsumer Business Unit
Planning, Organizing and Budgeting
Set strategic directions to be followed in annually developed departmental plans and business objectives for the department while ensuring alignment with company strategy.Accountable on the implementation of the annual functional plan.Evaluate and authorize all department standards, policies and procedures.
Functional Management
Establish the vision and strategy for Mass Segment calendar aligned with company vision and mission defining Mass market segmentation and prospects.Develop the innovative propositions for Mass market segment based on targeted segments specifications for acquisition, retention and revenues to achieve the budget and enhancing Mass Segments products and servicesAccountable for the overall Mass market segment products & services, revenue and profitability, through profit and loss analysis, monitoring daily figures across all touch points and adjusting forecasts, establishing pricing and creating a value propositions in addition to the ownership of Mass market share and value share vs. the competition.Formulate marketing strategies to develop the business and achieve the mass market base and gross adds KPIs leading to the growth of Orange’s base through the launching of acquisition promotions, recharge promotions and tailored offers.Responsible for managing mass market segment proactive and reactive retention programs and segmented value propositions to increase customers’ stickiness & loyalty and to deliver a differentiated customer experienceOversee sales channels strategy, plan and develop Mass segment channel specific propositions and apply the best commission/pointing stricter per sales channel for the Mass segment products.Oversee the management of the lifecycle of Mass products and services to increase their value to customers and working in decrease dormancy by developing the best value proposition to in active Mass segment.Oversee the vision and the strategy of the Customer Experience & customer lifetimeManagement for youth segment in addition to working on choosing the best partners
People Management
Interview and select direct reports and validate hiring decisions for the department.Provide coaching and request needed training for direct reports ensuring continuous individual development.Ensure a healthy working environment for the department employees through focusing on team building and motivation initiatives.Conduct regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development.
ContratCDI
POSTULER