Orange recruits 01 Retail Agent

Orange recruits 01 Retail Agent

orange

Egypte

Informatiques, Télécommunications

Retail Agent
Ref : CEGY109997 | 15 févr. 2022
Date limite de candidature : 31 déc. 2022
Orange Egypt – Egypte
Votre rôleHandle customer complaints & inquiries and sell Orange products and services.
Votre profilEducationBachelor Degree from a recognized university    .
Experience0-1 year experience in direct shops or customer service.
CompétencesVery good English both spoken and written.Very good computer skills.Good communications and selling skills.Ability to work in a team.Ability to work on shift basis.
EntitéOrange Services
Welcome customers to the customer center and solve their inquiries.Handle customer complaints and  provide solutions to their problems.Sell Orange products and services and ensure proper collection of required documents.Sell value added services to customers.Coordinate with other departments to solve customers’ complaints.Support Customer Center team to achieve their KPIs.Enhance customers experience through developing and smoothing the workflow inside the Customer Center.Propose tools to maintain company and customer center imageHandle customer center requests, stock and administrative work.
ContratCDI
POSTULER