Orange recruits 01 Regional Manager, Retail Sales
Regional Manager, Retail Sales
Ref :QW8X4R56 | 26 Jun 2023
Date limite de candidature : 26 Sep 2023
Smart village Giza Egypt – Egypte
Purpose of the job
Responsible for leading sales teams to reach sales targets, setting quotas, evaluating and adjusting performance, and developing processes that drive sales for both national & indirect location.
Duties and responsibilities
Responsible for the routine operations and the overall customer satisfaction.
Monitor the operation results and conduct targeted analysis. Develop effective measures based on the analysis to achieve the KPI’s.
Develop proper shift schedules to satisfy the requirements of peak hours.
Monitor the employees to provide qualified services by confirming to various service codes.
Handle abnormalities and customer complaints. Maintain a good relationship with the customer.
Build the team culture and promote company value amongst all employees.
Identify and cultivate talents to optimize team structure.
Conduct performance appraisal to assess training needs and build career paths.
Participate in the recruitment of employees.
Summarize service experiences and output service cases.
Meet store goals by training, motivating, mentoring and providing feedback to internal stakeholders.
Setting the action plans to achieve the company goals.
Monitor each area overall sales & performance.
Assessing & monitoring the area managers performance.
Collaborate with all parties across the company to help achieve the company strategies.
Bachelor Degree from a recognized university .
Minimum 4 years experience in sales of which in a leadership role.
Skills and abilities
Very good English both spoken and written.
Very good computer skills.
Professional customers? handling.
Very good communication skills.
Managerial, coaching and leadership skills.
Good planning skills, organized and result-oriented.