Inland Operations Supervisor

Egypt

Cairo

Local

Supply Chain/Logistics Operations

Last application date: 30/9/2019

Inland Operations Supervisor, with experience in logistics and Trucking handling who can help the company achieve its strategy in being a global integrator of container logistics

We offer

Global opportunities. When you join Maersk; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas.

In this position you will have the opportunity to acquire skills and knowledge in the following areas:

• Customer Service related systems.

• Exposure to multinational environment/culture.

• Room for growth and development.

• Enhancing personal skills.

• Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers’ expectations.

• Team work, cross-functional management, & cross-cultural management.

Key responsibilities

• Manages the end to end shipment process in compliance with all company procedures

• Owns all Vendors issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders

• Hunts leads and follows up on opportunities for new customers, lost or inactive accounts as well as regular accounts

• Is fully responsible for Vendor performance and has experience with Vendor interaction

• Builds strong relationships with the Vendors; understands the Vendor`s business, service needs, drivers and desires

• Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the Vendors and internal teams

We are looking for

• Minimum 3 years experience in trucking operations

• Bachelor’s or Advanced degree in logistics is an advantage

• Strong process oriented approach to work and excellent attention to detail.

• Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision

• Ability to multi-task at a high level

• Excellent Written and Verbal skills with people at all levels across the organisation in English.