ACTED recruits 01 Resilience and Recovery Programme Coordinator

ACTED recruits 01 Resilience and Recovery Programme Coordinator – Amman, Jordan (with travels to Türkiye, Iraq and Syria)

Fixed term | 12 Months | 1st April 2024


For the past 30 years, international NGO Acted has been going the last mile to save lives. Currently, Acted supports 20 million people across 43 countries to meet their needs in hard-to-reach areas – and pursues a triple mandate as a humanitarian, environmental and development aid actor. Acted relies on an in-depth knowledge of local territories and contexts to develop and implement relevant long-term actions, with a wide range of local and international partners, building together a “3ZERO” world: Zero Exclusion, Zero Carbon, Zero Poverty

Acted Syria

Since 2012, Acted has been implementing projects with vulnerable communities in Syria with a two-fold approach: Acted provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, Acted has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

  1. Strategy and Project Development

a. Strategy Development

  • Contribute to the development of the ABA elements of the Acted and IMPACT country programme strategies in alignment with global AGORA guidance and Acted / IMPACT global/regional strategy and mission level learning.
  • Assist the CD/DCDP and the CC/DCC in identifying strategic opportunities for expanding the ABA approach in the country’s project portfolio, and as a structuring approach for the country’s operations.

b. External Relations

  • In close coordination with the Acted DCDP and PDM and the IMPACT CC and DCC, maintain active and regular working relationships with current or potential ABA donors at country and regional level
  • In close coordination with the PD unit, lead on compilation and review all information/materials shared with donors, and serve as a focal point for including the coordination of donor visits in the field related to ABA projects
  • Maintain active and regular working relationships at country level with other NGOs, UN agencies, clusters, working groups, Alliance2015, consortia and academia on issues relevant to ABA.
  • Actively identify and develop relationship with potential international / local partners (NGOs, think tanks, academia etc.) relevant to ABA.
  • In close coordination with the ABA Focal Points and Area Coordinators, ensure establishment, maintenance, and improvement of active and regular working relationships with local authorities and, where necessary, non-state actors and obtain required authorizations and buy-in for ABA projects
  • Support ABA Focal Points in facilitation and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners, and stakeholders in all stages of ABA project implementation
  • Ensure that contact with beneficiaries is at all times conducted in a sensitive, respectful and participatory manner.
  • Work with relevant Acted and IMPACT units in country and AGORA HQ to support the development and dissemination of ABA country related information products

c. Proposal Development

Coordinate with the PD unit and all concerned Acted and IMPACT staff at capital and area level the development of concept notes and proposals for ABA projects in line with global AGORA guidance, Acted and IMPACT country strategies and donor requirementsIn close coordination with DCDOs, liaise with Area Coordinators, Project Managers, Technical Coordinators, and the relevant IMPACT staff to ensure that ABA proposals are relevant and technically sound

2. ABA Project cycle Follow-up

a.ABA Project Planning

In close coordination with PD unit and ABA Focal Points, ensure timely organization of project kick-off and close-out meetings in line with the WOS Syria Governance memo

In close coordination with the ABA Focal Points, ensure that all ABA projects have an implementation strategy and work plan aligned with global AGORA guidance and include lessons learned from previous implementation

Coordinate with ABA Focal Points, Project and Area Coordinators and relevant IMPACT staff the various stages of project implementation, including through regular monthly meeting, and set direction by prioritizing and organizing activities and resources to achieve project objectives

Coordinate closely with relevant IMPACT and Acted staff and units to ensure that effective planning leads to the coherent implementation of the different activities of the ABA methodology

Lead on localization/outreach of the ABA approach through ensuring Implementing partners/other partners are considered, included and consulted as part of the project design and in project planning, in coordination with the Partnership Unit, the Partnership Coordinator and other relevant staff.

b. ABA Project Implementation Follow-up

Oversee the implementation of ABA projects from technical perspective, ensuring that technical requirements and quality standards are considered and respected during project implementation, in line with global AGORA guidance and Acted / IMPACT standards and guidance and mission level lessons learned.

c. ABA Project Quality Control and Capitalization

In close coordination with ABA Focal Points:

Ensure the application of a practical field-based MEAL system/plan for each project

Ensure Program led monitoring utilizes mainstreamed tools for easier analysis

Ensure agreed non-contractual elements are mainstreamed, recorded, analysed and disseminated to the relevant departments.

Ensure implementation is done according to the agreed technical methodology through  field visits to project sites to assess activities

Advise Project Managers to adapt projects according to monitoring and evaluation findings

Advise on and assist with project reviews conducted by MEAL Unit

Ensure capitalisation of best practices and lessons learned for ABA projects in the area of operations, together with the MEAL Unit and IMPACT teams, and in close coordination with AGORA HQ and DCDP.

d. Implementing Partners

Ensure inclusion of Support the Project Managers to regularly review partnerships with implementing partners and ensure that any issues or disputes are resolved in a timely manner

Ensure partners are supported in project implementation to ensure timely and qualitative implementation of projects by partners in line with ABA/AGORA global guidance, Acted and donor requirements

Lead review meetings with partners, with particular attention given to the relationship aspects of partnership collaboration

e. Guidance Development

Lead and coordinate the development of country level ABA guidance and SOPs tailored to the country context, in close coordination with AGORA HQ

Coordinate the effective dissemination and implementation of  ABA/AGORA guidance with Acted and IMPACT staff, as well as other ABA implementing partners (global and country level).

Support data collection / analysis towards research required to build the evidence base for ABA’s development in country. This could take the form of research on local governance mechanisms underpinning livelihoods systems, informal neighborhood zones, local and customary governance or state-community relations etc.

f. Staff Management

Day to day management of national ABA Focal Points, by developing work plans, conducting appraisals, as well as supporting staff career management

Participate in the transparent and timely recruitment of ABA unit staff (developing organigrams, ToRs, elaborating recruitment tests)

Develop and implement capacity training plans for team members

Ensure a positive working environment and good team dynamics

Manage interpersonal conflicts

g. Internal Coordination and Communication

Facilitate interdepartmental and inter-organization (Acted / IMPACT and relevant ABA partners when relevant) communication and information sharing with regards to ABA projects and related issues through the setup of a regular coordination forum and ensure that records are kept and shared with country management and AGORA HQ on a regular basis

Expériences / Formation

  • Fluent in English (written and spoken);
  • Fluency in Arabic is an advantage (written and spoken);
  • At least 5 years of experience in humanitarian field;
  • At least 3 years of experience in program management;
  • Being a strong team player;
  • Demonstrated experience with coordination, external representation and advocacy;
  • Familiarity with the cluster system, humanitarian system, and ability to understand donor and governmental requirements;
  • Ability to organize and plan effectively;
  • Ability to work in multi-cultural environment.
  • Proven ability to work creatively and independently both in the field and in the office;


  • Salary between 2800 and 3000€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300
  • Contribution to a housing allowance of up to 75% of Acted benchmark or accommodation and food provided in Acted guesthouse
  • Pension, health insurance, life insurance and repatriation assistance (& unemployment insurance for EU citizens)
  • Flight tickets every 6 months & visa fees covered
  • Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract
  • Annual leave of 25 to 43 days per year
  • One week pre-departure training in Acted HQ, including a 4-days in situ security training
  • Tax advice (free 30-minute call with a tax consultant)
  • Psychological assistance

Comment postuler

Please send your application (CV and letter of motivation) by email ( including the reference: PC RR/WOS

Please note that Acted will never charge a fee for the recruitment process.

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