Orange recruits 01 CRM Solutions Engineer

Orange recruits 01 CRM Solutions Engineer

orange

Egypte

Informatiques, Télécommunications

CRM Solutions Engineer
Ref : CEGY110654 | 07 mars 2022
Date limite de candidature : 31 mai 2022
Orange Egypt – Smart Village – Egypte
Votre rôleActing as a CRM developer and support engineer to perform all activities related to delivering the project, managing technical and business aspects of projects engagements with regards to CRM projects delivery. Ensuring that projects deliverables are of the highest quality to maintain high business satisfaction and fulfil the project scope.
Votre profilEducationUniversity degree in Engineering or Computer Science, IT background is preferable.Training in project management concepts is a plus.
ExperienceMinimum 4 years of experience, 2 of which in a relevant role.Relevant experience in project management and business analysis.
CompétencesVery good English both spoken and written.Very good Java and SQL development skills.Good knowledge of general software development concepts.Awareness of CRM concepts.Professional writing, communication and presentation skills.Ability to work under pressure, managing and resolving priorities.Ability to liaise effectively with different project stakeholders.Good problem solving skills.
EntitéInformation Technology
Act as CRM system/ technology expert by performing research related to CRM technologies and systems, with specific focus on vendors and solutions that are implemented by Orange Egypt.Work closely with mobile and fixed business teams as a business analyst to address requirements in line with available CRM systems and propose feasible solutions to business needs.Responsible for delivery of CRM projects in line with the best practices in the CRM and project management industries.Act as functional owner for the relevant systems owned by the CRM solutions team, with full responsibility for roadmap delivery, upgrades when necessary and relations with vendors to accommodate for further development.Perform all activities related to project management, within the guidelines of best practices in the CRM and project management industries.Assume responsibility for the management and delivery of medium and large scale projects, handling efficiently multiple internal and external stakeholders.Perform or participate, where relevant, in the technical acceptance process of delivered solutions or developments performed by technology vendors or outsourced development partners.
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