World Vision International recruits 01 ICT OFFICER
Job Description
ICT OFFICER
12782-12N18070
Africa Zimbabwe
Information Technology
Fixed term, Full-time
Harare
26-Feb-19
International Role – No – Only National applicants will be considered.
1-2 Years
Background Information
World Vision is a global Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. We are a community of close to 40,000 staff working across the world to help change the lives of vulnerable children. Our supporters, partners and staff join forces with communities on the ground to help children enjoy good health, be educated for life, experience the love of God and their neighbours and be cared for, protected and participating in addressing issues that affect their lives. World Vision has been active in Zimbabwe since 1973. Our operations are spread across 9 out of 10 provinces, with a majority of over 1.75 million beneficiaries in rural areas. Our current programs focus on improving the well-being of boys and girls in three priority sectors: health and nutrition, livelihoods and education. We also focus on child protection, gender and disabilities, emergency assistance and resilience building as cross cutting priorities across our programs. If you share the same vision, JOIN US and contribute to life in all its fullness for the children and communities we serve.
POSITION TITLE: ICT OFFICER
LOCATION: HARARE
Purpose of the Position:
Support and maintain the day-to-day operations of WV Zimbabwe’s Information Systems and Technology, through the provision of a client-oriented service that focuses on the timely resolution of end-user problems and proactive systems administration.
Major Accountabilities/Responsibilities:
-Support and administration of business applications
-Responsible for Backup of system data and user work files in accordance to the organization’s backup policy.
-Administration, maintenance and documentation of the Local Area Network
-Resolving end user problems to enable the highest level of end user utilization of network and desktop business applications.
-Capacity building in users through interaction during the resolution of problems; to enable the full use of business applications This may include recommendations for further user training/capacity building for users
-Maintaining a centralised virus free systems environment by installing, upgrading and managing antivirus/Anti-spyware utilities in the National Office.
-Installing, repairing and upgrading all ICT hardware.
-Performing equipment maintenance on all computers in the National Office in accordance with the Hardware Maintenance policy.
Knowledge and Skills:
-HND or Degree in information technology/ information systems
-Three years working experience in the information technology/ information systems context, two of these spend administering an office network.
-An exceptional understanding of the Lotus notes platform and the infrastructure that supports it including ISP relations and remote user connectivity.
-Working experience in Microsoft products
-Good Customer Services skills
NB: Shortlisting will be done as applications are received. Only shortlisted candidates will be contacted.
Female applicants are encouraged to apply.