World Bank Group is hiring a Program Assistant (E T Temporary)
Roles & Responsibility
Operational and administrative support
-Provide support for preparation and implementation of World Bank projects and activities according to Bank procedures.
-Use desktop processing skills to produce complex texts, reports, presentations, charts, figures, graphs, etc., according to Bank format and distribution.
-Collect and input data provided by Task Team Leaders into the central database, including processing new project status reports.
-Keep abreast of the Organization’s directives and ensure effective processing of all project documents.
-Draft routine correspondence (standard letters, memos, faxes, etc.) conforming to the Organization’s regional standards, using proper grammar, punctuation and style and proofread materials;
-Draft minutes of meetings and provide assistance in editing large documents.
-Maintain up-to-date divisional project files (both paper and electronic) and retrieve data from various sources and compile these for use by the Country Director and/or the Country Management Unit (CMU).
-Incorporate agreed comments into documents, making full use of shared drives and software capabilities.
Information Management and Client interaction:
-Answer internal and external queries on the assigned portfolio or, as necessary, take accurate and comprehensive telephone messages, and route them to appropriate persons to handle.
-Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team.
-Co-ordinate with service units, and liaise frequently with team members both in Washington and in the Time management & Logistic planning
-Arrange working schedule and meeting with counterparts for the visiting teams;
-Co-ordinate time management and schedules, taking current and future priorities into account, anticipate and monitor changes, and communicate the information;
-Track assigned tasks/project steps/ timetables using modern office management technologies, coordinate with relevant staff, provide assistance and/or information on project-related matters
-Serve as a back-up to other staff and Task Program Assistants on project and administrative tasks.
-Occasionally perform Analytical tasks as may be requested by the Team LeaderPerform other tasks as requested by the Supervisor.
-Minimum Bachelor Degree and at least 5 years of relevant experience.
-Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.).Previous experience with a multilateral/bilateral organization is an advantage.
-Technology and systems knowledge – Demonstrate advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.).
-Has ability and willingness to maintain up-to-date knowledge and skills in technology.
-Project and task management – Exhibit good organizational, problem-solving, analytical skills and ability to work competently with minimal supervision.
-Demonstrate attention to detail and quality.
-Has ability to manage multiple tasks and complete tasks within agreed schedule.
-Institutional policies, processes, and procedures – Demonstrate knowledge of own department’s programs and products, know key players, understand own role.
-Display understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply/ implement them.
-Versatility and adaptability – Demonstrate flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability.
-Demonstrate motivation to avail and adapt oneself to effecting change.
-Client Orientation (ACS) – Exhibit good communication skills, positive and professional client service attitude; is able to understand clients’ needs and complete them professionally.
-Learning, knowledge sharing and communication (ACS) – Good French and English language skills (verbal and written) Able to write clearly, edit and proofread draft communications.
-Able to learn and share knowledge/information across the unit.
-Business judgment and analytical decision making (ACS) – Able to manage information and support retention and disposition of information and records.
-Can search, report, and deliver basic information from various sources and independently respond to basic inquiries.
-Drive for Results – Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
-Teamwork (Collaboration) and Inclusion – Collaborate with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.
Poverty has no borders. Neither does excellence. This is why we continually search for qualified individuals with diverse backgrounds from around the globe. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.