Recrutements au Sénégal

WHO recrute 01 Responsable Logistique et Douane

WHO recrute 01 Responsable Logistique et Douane

Objectives of the programme

The mission of WHO’s Emergencies Preparedness and Response program is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Purpose of the position

In the context of the WHO Health Emergencies Preparedness and Response (EPR), at regional level, the Customs & Logistics Officer will support and conduct the operations of the customs clearance and forwarding of health and non-health commodities up to the final distribution point, ensuring an end-to-end follow-up, and guaranteeing an effective and efficient delivery process at the incident site level.

Description of duties

The incumbent is responsible for, but not necessarily limited to, the following assigned duties:

Receipt, Customs Clearance, and Shipment of International Freight:

  • Ensure incoming shipments are recorded and numbered in the tracking system and provide shipment status reports on a timely basis.
  • Liaise with national authorities to obtain Green Light for incoming shipment, if required.
  • Liaise with customs clearance agent, MOH, Ministry of Finance, Ministry of Foreign Affairs, and Customs to ensure timely tax exemption approvals.
  • Monitor the freight forwarding company movement for incoming shipments.
  • Work with the warehouse team to prepare the reception of all incoming shipments (Ensure that Delivery Notes are checked, signed, and filed properly).

Management of Transportation:

  • Organize surface /airfreight transport offering the best value (define the most appropriate modes of transport and itineraries).
  • Perform troubleshooting to ensure smooth transport operations.
  • Prepare all shipping documentation in compliance with local regulations (Official papers & permits, etc.).
  • Prepare (or coordinate with the warehouse team) the Cargo Manifest / Packing List & Waybill for transporting goods.
  • Prepare weekly/monthly transportation schedules in conjunction with the line manager, considering the priorities of the operations.
  • Support development and management of Invitations to Bid (ITB) to carriers, along with procurement and Admin. Team.
  • Work in collaboration with other UN agencies and humanitarian partners to explore possibilities for joint transportation.

Customs Procedures Analysis:

  • Assess technical capacities (size of infrastructures, cold chain, security, etc) of all ports of entry (airport/port/land border) and develop a contact database (onsite freight forwarders, customs officers, etc.).
  • Meet with local authorities and Aid agencies to understand the application of local customs policies vis a vis the WHO host country agreement.
  • Participate in the negotiation and facilitation measures with national or local authorities with the support of the OSL Team Leader.
  • Keep the senior management informed on import and export processes and regulations in Senegal and West and Central African
  • Region and maintain a paper trail for future reference.
  • Record/update the customs procedure (s) within SOPs.

Administration and Reporting:

  • Monitor and archive WHO transport documents, including documents from the carriers, the forwarding agent, and the customs clearance.
  • Check and certify invoices from the forwarding agents.
  • Produce activity reports on demand;
  • Perform all other related duties as assigned.

Required qualifications



  • A first university degree in Supply Chain, Logistics, Administration, or a related field relevant to the position.
  • An advanced university degree or professional qualification in Supply Chain, Logistics, Administration, or a related field.



At least five (5) years of relevant experience in supply chain/clearance and customs procedures related jobs, including experience in emergency operations or humanitarian context.


Related experience with WHO, the UN system, health cluster partners, recognized humanitarian organizations, or international nongovernmental organizations work in outbreaks and/or health emergency response.


  • Excellent organizational and managerial skills with the ability to multitask, deliver results timely, and identify and solve problems.
  • Demonstrated knowledge and skills in customs and transport issues as well as in technical health logistics.
  • Proven ability to ensure the effective use of resources.
  • Demonstrated ability to work in a multicultural and multidisciplinary environment.
  • Excellent interpersonal skills with the ability to negotiate with and convince officials with tact and diplomacy.
  • Ability to write clearly and in a concise manner and to present information to achieve desired results.
  • Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Moving forward in a changing environment

Use of Language Skills

  • Essential: Expert knowledge of French is required
  • Desirable: Working knowledge of English


WHO offers staff in the National Officer Category an attractive remuneration package, which for the above position includes an annual net base salary starting at 29.672 (USD), (subject to mandatory deductions for pension contributions and health insurance, as applicable).

Other benefits include 30 days of annual leave, allowances for dependent family members.

Closing Date: May 26, 2023, 9:59:00 PM

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