| Wave recruits 01 Fraud Risk Analyst | |
| Description de l’offre Wave recruits a Fraud Risk Analyst. Our mission : We’re making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote d’Ivoire. Now, we have millions of users and are growing fast. Our goal is to make Africa the first cashless continent. And that’s where you come in…. How you’ll help us achieve it : We’re looking for a Fraud Risk Analyst for Senegal who’s resourceful, organized, and proactive about getting things done. Your main objective will be to help protect the interests of Wave mobile money customers, agents, and the business from fraud risk, while also ensuring that our services remain accessible and easy to use by the target users. The position will report to our Fraud Operations Lead. In this role, you’ll : Assess fraud risks periodically. Determine the vulnerabilities of our customers, agent, and staff as potential targets for fraud. Assist in preparing fraud training materials based on our risk exposure. Assist in reporting and communication between stakeholders on fraud issues, including customers. Investigate and escalate issues and take action upon detection of suspicious activity. Monitor suspicious transactions and follow up on required actions. Investigate fraud cases and liaise with the legal department and local authorities to close cases. Perform data analysis on fraud to gather useful information and support decision-making Other duties may be assigned as the business may require. Key details : Location: You’ll work from our office in Dakar, with occasional travel to field locations in Senegal. Work authorization in Senegal This is a permanent position. Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months. We pay 100% of your health care insurance premium cost for yourself and your dependents. We support working parents – we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work. We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment. Airtime reimbursement Free food and a beautiful office space Requirements : 2+ years with financial sector case investigative, fraud risk controls, regulatory requirements, and the market practices Bachelor’s degree or above in IT, business administration, finance criminology, or other relevant disciplines Management experience Proficiency in spoken and written French and English Have strong computer applications skills Experience in management of users and agents’ frauds Strong analysis capacity: data crossing Prior work experience in banking or mobile money would be an advantage. You might be a good fit if you : Are excessively detail-oriented and seek to achieve excellence in everything you do. Are a self-starters and proactive about achieving ambitious targets. Enjoy organizing large events – you’ll be the point of contact to both suppliers and the team. Love owning projects – you’re autonomous yet know when to escalate problems. Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth. Willing to go the distance to get something done. Are comfortable defaulting to over-communication and overreaching when it comes to coordination. Adjust quickly to changing priorities and conditions | |
| COMMENT POSTULER ? Submit your application to the following address : https://www.wave.com/en/careers/job/4311045004/ |