Wärtsilä hiring a Plant Manager / O&M Kahone
Main responsibilities required
- Ensure that scope of contract is delivered according to the agreement and contractual KPIs are achieved.
- Know what is important for the customer and Wartsila and their business, and proactively address the new issues.
- Proactively propose and sell new solutions, upgrades to customer to ensure increased reliability, availability, efficiency of the Power Plant. Ensure that the Value is understood, explained and such products and services are sold and delivered to the customer.
- Coordinate all the internal and external stakeholders to ensure that additional business is properly delivered.
- Ensure the necessary actions to renew and expand the scope of the contract.
- Proactively communicate with the customers to ensure all pain points are identified, all needs are addressed and effective communication to ensure the customer understands Wartsila’s values and Vision.
- Ensure customer & employees satisfaction.
- Elaborate and update the action plan based on the Customer Satisfaction Survey, customer needs, market changes and financial results in order to optimize the overall account to improve customer satisfaction.
- Responsible for making the lifetime forecast and annual budgets/estimations for the contract.
- Implement Contract Management action plans, processes and guidelines for the contract.
- Support and lead the assigned team at the O&M site.
- Develop the working routines applicable for the contract scope in accordance with Contract Management process.
- Ensure quality of work related to the contract execution.
- Responsible for proposing and presenting the facts on incidents having financial implications with correct action plan.
- QHES KPI to be met and enhance compliance with safety procedures, policies and procedures together with the Wartsila support team.
- Make optimization proposals for Wartsila assets such as inventories, receivables, fixed assets etc. tied to the contract.
- Lead & develop People at the O&M site.
- Ensure all standard operation and maintenance procedures are in place & implemented.
- Prepare and review all the required reports to the Agreements management, ensure the quality and timeliness of information as specified by the contract and Contract Management process.
- Implementing all CM / Sales related IM tools & practices including CRM, Sales funnel, Estimo, CMT, QlikView, Qlik Sense etc.
Last application date: 15/08/2020
Pour postuler à ce poste veuillez visiter careers.wartsila.com.