UNHCR recrute 01 Coordonnateur principal de l’approvisionnement
Standard Job Description
Senior Supply Coordinator
Organizational Setting and Work Relationships
The Senior Supply Coordinator may work in a country operation, a Regional Bureau or a division. The incumbent typically will work under direct supervision of the UNHCR Representative or Assistant Representative or Head of Operations or Head of Service S/he will advise and assist in the overall management of UNHCR’s supply chain activities within the area of responsibility (AoR), which could be a country operation, several country operations or a region or in the division in support to the Organization¿s mandate. The incumbent has direct supervisory responsibility for a team of supply staff in the division, Bureau or country operation and may supervise other staff.
The Senior Supply Coordinator will oversee the efficient use of resources within their remit. S/he will have direct working relationship/arrangement with the Head of UNHCR offices with the AoR and will also have a responsibility to monitor, coach, and guide and intervene with Supply staff within the given AoR.
The incumbent will coordinate the delivery of assistance from the warehouses, if applicable. S/he will liaise with Supply Management Service (SMS) staff whom manage the Global Stockpiles and whom manage the Global Asset and Fleet Management, if and as required. In addition, the incumbent will coordinate with SMS regarding policies, overall planning, and management of resources that have an impact on Supply or where Supply has an impact on other parts of the operations.
The incumbent will maintain regular contacts with the Representatives and Heads of Offices in the AoR, SMS staff at HQs and Supply staff in the region to consult, discuss operational issues and to seek common grounds for solutions on activities and programmes of importance to UNHCR. Regular external contacts will include liaison with key stakeholders for UNHCR in any given regional framework, which may include Heads of National and/or International organizations, Embassies, other UN Agencies and High ranking officials including Ministries in the national Government.
The decisions taken by the Senior Supply Coordinator can directly influence the design and operation of UNHCR’s supply chain management in the AoR. Proposals may have a substantive effect on UNHCR’s policy on a wide range of issues in the country programmes. Errors could lead to significant damage to UNHCR’s major objectives in terms of time, quality and resources and have a major negative impact on the safety of persons of concern. The Office’s overall credibility could also be jeopardised.
In the Regional Bureaux, the incumbent is responsible for ensuring, in an effective and efficient manner which supports the Organization¿s Mandate, overall quality assurance and managerial support of operations, in line with the Bureau¿s 2nd line function, within the three lines of defence conceptual framework for effective control and risk management adopted by the UN system.
S/he will, further, cover the full spectrum of managerial oversight, manage performance and monitor the adherence of Country Operations to UNHCR’s rules and regulations, monitoring, identifying and addressing any emerging issues and risks as appropriate. The incumbent also promotes a culture that is results-oriented, efficient and based on trust and pursues measures to ensure that inclusion, gender balance and diversity are taken into due consideration in staffing, resource allocation and representation at all levels throughout the AoR.
As a key custodian of the organization’s standards of conduct, s/he will proactively establish a working environment where all personnel feel safe, heard, equipped and empowered to speak up; demonstrate no tolerance for sexism, gender inequality, discrimination of any kind, abuse of power, harassment or sexual harassment; foster ongoing dialogue on those matters; take seriously all issues of inappropriate behaviour and actions reported, whether formally or informally; and seek guidance and support as necessary to ensure that appropriate follow-up is taken, working on the basis of zero tolerance for any form of misconduct.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
- Assist the operations within the AoR in the overall management of UNHCR’s supply chain activities in an effective and efficient manner by providing technical advice and support to operations across the range of supply functions. For example; sourcing, procurement, fleet, assets, logistics, warehousing, customs clearance, transport, air operations, construction procurement and contracting, vendor performance, partner performance, overall supply reporting.
- Rapidly respond to changing needs in an emergency mobilizing adequate resources (financial, human and material).
- Be actively involved in the selection of partners and the design of partnership activities as stated in the PPAs across the supply functional areas. In close coordination with Programme and Project Control functions, ensure that the delegation to Partner Procurement is done in accordance to policy, observing the best interest of the organization. Support offices in determining if there is a comparative advantage over direct implementation and/or the commercial sector. Monitor performance of partners regarding Supply functions and support offices in resolving performance. Escalate to HQ concerns regarding transparency, ethics and handling of funds/resources.
- Coordinate fleet planning and right sizing for operations within the AoR in line with operational needs and existing policies and procedures.
- Membership in the appropriate asset management board to ensure timely disposal of obsolete vehicles and other assets.
- Coordinate and track the responses to deadlines for reporting on various supply activities such as; physical verification of inventory, physical verification of assets, timely submission of vehicle incidents and submission of claim documents, coordinate audit responses on supply recommendations with the operation and SMS.
- Conduct trainings / workshops with UNHCR staff or partners or suppliers on specific supply topics and monitor impact of such.
- Coordinate, manage and support the procurement processes to ensure timely, cost-effective and adequate delivery of goods, services and cash based interventions (CBI) to support operational needs.
- Advise offices within the AoR on supply chain structures to meet the needs of the local environment and to safeguard that the right level and number of supply staff in the operations given the volume, risk and context.
- Ensure that all major areas where UNHCR is exposed to loss of economic value such as warehouse stocks, vehicle accidents, goods in transit, etc. are covered by insurance.
- Develop and continually improve logistics and procurement planning, for instance by utilizing the DEMANTRA system and reviewing the Country Financial Report, in order to enhance transparency and efficiency. Monitor procurement forecasts versus actual requirements so as to improve any shortcomings in the process.
- Ensure adequate capacity to respond to an emergency and develop contingency plans for the supply function as part of the operational plans. Maintain the Supply contingency plans based on operational needs and diagnostics. Prepare strategies and plans for procurement and delivery of relief items and/or CBI according to UNHCR’s short-, mediumand long-term requirements to support operations.
- Develop a supply chain strategy, structure and budget that is aligned with the UNHCR and SMS strategy is inserted in the operations plans, COP planning and reporting.
- Provide guidance on and conduct market research to expand local and regional sourcing.
- Establish a network of relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, at an appropriate level, to foster mutual cooperation and developing trust to ensure timely delivery of relief items avoiding bottlenecks.
For positions in the regional bureaux only:
- Act as the Ex-officio of the Regional Committee on Contracts. Advising the committee on the procurement rules during the meetings, reviewing and clearing cases from offices in the region to submit to RCC for approval within delegation of authority.
- Conduct oversight on LCC performance within in the region and provide feedback and guidance. Make recommendations to SMS if a procurement delegation should be reviewed.
- Assess the need and proposing emergency procedures such as extended procurement deadlines to facilitate the work of the teams and make Supply operations more responsive to operational needs and deadlines.
- Regularly visit country operations and their Supply teams including visits to camps and other operational sites, provide oversight and support within the operational context.
- Organize and deliver training at regional level in the different Supply functions such as procurement, logistics, asset and fleet management.
- Assist in preparations for audits and other strategic reviews of Supply including check lists and pre-audits as well as follow up on implementation of recommendations by the auditors.
- Make available Supply staff from the regional team for supporting country teams after the assessment of requirements.
For positions in country operations only:
Act as the Ex-officio of the Local Committee on Contracts. Advising the committee on the procurement rules during the meetings, reviewing and clearing cases from offices in the country.
Job Descriptions for all UNHCR jobs will also include the following as part of the ‘Duties’:
Perform other related duties as required.
Years of Experience / Degree Level
For P5 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree
Field(s) of Education
Supply Chain Management; Business Administration; International Commerce; Economics;
or other relevant field.
Certificates and/or Licenses
Certificate from Chartered Institute of Purchasing & Supplies, e.g. CFIPS, CMIPS, MCIPS
Relevant Job Experience
8 years should be in international capacity in Supply, preferably in a UN agency.
Knowledge and working experience of PeopleSoft/MSRP Supply Chain applications.
- UN-UN/UNHCR Administrative Rules, Regulations and Procedures
- SC-UN/UNHCR Procurement Rules and Procedures
(Functional Skills marked with an asterisk* are essential)
- For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
- For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
- Demonstrated strong capacity and experience in leading supply teams within a transformative process
- Ability to translate strategies into practical and SMART action plans, and to manage their implementation within diverse contexts
- Strong team player across teams, functions, geographies and within competing priorities
- Extensive supply-focused service delivery experience, with flexibility and proactivity in managing arising challenges.
- Skilled problem solver with a very pragmatic, solutions-oriented personality.
- Able to communicate clearly and effectively, both orally and in writing, in both French and English, across multiple audiences.
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position
The Regional Bureau for West and Central Africa located in Dakar will supervise 13 countries with UNHCR presence (Burkina Faso, Cameroon, CAR, Chad, Cote d’Ivoire, Gabon, Ghana, Liberia, Mali, Niger, Nigeria, Senegal, and Togo) and another 8 where there is no presence (Guinea, Guinea-Bissau, Benin, Cape Verde, the Gambia, Sierra Leone, Equatorial Guinea, Sao Tome & Principe).The Bureau will be accredited to ECOWAS and the regional body for the Central Africa region, ECCAS. It will liaise closely with UN regional entities. The region has English-speaking and also French speaking countries.
The region is host to some 5.5 million persons of concern. Nigeria, the Central African Republic, Cote d’Ivoire, Chad, Cameroon and Niger continue to host a majority of this population many of whom were forced to flee from armed conflicts, intercommunal clashes, persecution, and other serious human rights abuses. Although there has been some small-scale spontaneous returns in the region, the current trends in population movements are expected to continue in 2020 and 2021 with limited prospects for solutions. Knowledge of and familiarity with operations in the West and Central Africa region, emerging trends in the Sahel region and also the full range of political and humanitarian challenges and opportunities would be beneficial.
The incumbent of this position will report directly to the Head of Strategic Planning and management Service Bureau and will be responsible for the oversight of the management of UNHCR’s supply chain activities within the region. He/she will serve the role of coordinator and carry overall responsibility of all strategic priorities and the quality of our transactional supply work across the Bureau. To successfully fulfil this role, the Senior Supply Coordinator must be of strong caliber, capable of effectively representing Supply across the other functions at the RB level, but also representing the supply priorities of the RB and COs across UNHCR. He/she will have direct working relationships with the country operations to consult, discuss operational issues, and seek common grounds for solutions on supply activities.
The incumbent will be responsible for overseeing, coordinating and supporting the supply teams in the country operations within the region. The oversight function is carried out through the most senior supply staff in country operations. Major responsibilities will include, in close liaison with SMLS: a) managing Stockpile b) overseeing procurement and other supply operations for the Bureau; c) coordinating with senior management in the Bureau and in the operations as well as with SMS in Budapest (DESS) regarding policies, planning and management with an impact on supply or where supply has an impact on operations.
The function extends to providing advice, capacity-building, coaching and guidance on policy and operational issues to ensure compliance with UNHCR procurement, logistics and asset management rules and regulations, as well as supporting supply planning, implementation, reporting and statistics.
The incumbent will exercise the functions linked to the RCC and the RAMB, hence requires an excellent knowledge of UNHCR’s procurement and asset management policies. S/he will provide inputs in the design of policies and guidance notes. S/he will also ensure that reporting activities reflect the operational and supply dynamic of the region.
In addition, the incumbent of the position should co-ordinate closely with other units in the Bureau, promote collaboration and diversity in a multicultural environment and contribute to a positive work environment.
The incumbent of the position is expected to travel on missions to remote field-locations, some of which may have challenging living and working conditions as well as security constraints.
Living and Working Conditions
As the capital of Senegal, Dakar is home to a population of over one million people. Dakar has reasonable medical facilities, offering both general and specialist care in accordance with international standards. Dakar is classified by the United Nations as an « A » family duty station, which implies access to all basic services and most recreational activities and facilities. Living conditions are comfortable and services are available.
While the asylum practice in the West Africa are rather generous, it is self-evident that the operational and political environments in the region present unique challenges (in terms of security, governance and socio-economic outlooks) to the UN in general, and UNHCR in particular. The Region houses a variety of political and UN coordination mechanisms that demand a significant amount of time to ensure that UNHCR remains relevant. Notable among these structures are United Nations Office for West Africa and the Sahel, headed by an SRSG, the Regional UNDG, and Regional offices for WFP, UNICEF, OCHA, UNWOMEN, FAO, etc. Donors also have regional platforms in West Africa.
Bachelor of Arts (BA): Business Administration (Required), Bachelor of Arts (BA): Economics (Required), Bachelor of Arts (BA): International Commerce (Required), Bachelor of Arts (BA): Supply Chain Management (Required)
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Strategic planning & visions, Teamwork & collaboration
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Add. 2 to March 2023 Compendium Part B
This position doesn’t require a functional clearance;
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