Recrutements au Sénégal

Une Structure recrute 01 IT Transition Administrator Senior (M/F)

Une Structure recrute 01 IT Transition Administrator Senior (M/F)

Salaire/ mois
LocalisationDakar / Sénégal
Expiration13 Mai 2018
Description de l’offre

Description du poste

Under the guidance of the Transition Manager, the Services Transition Administrator Senior role will own the Change and Deployment management processes and the Production service plan, ensuring that all of the required activities are undertaken and that all release packages for the delivery are tested and installed into Production. This position will lead a multi-competencies team. As part of this mandate, amongst other things, you will be tasked with:

Change Management: Fulfil the Change Administrator role and ensure that this process is followed across the entire IT organisation.

Service Transition Planning and Scheduling.

Manage the Transition admin junior, distribute the tasks and maintain a fair workload within the team.
Manage the deployment of the releases into live operations.
Configuration Management: Setting up and managing the service configuration management process to ensure updated configuration is provided.
Managing Service Design Implementation including Process and Work Instructions and Management of Technical Integration.
Knowledge Transfer: Managing and delivering knowledge transfer to the appropriate IT teams.

Supporting « end to end » work functions for service transition area (ITIL v3 base framework).Including Configuration management, Change and Release management.

Represent our customers within Baobab with the primary goal of keeping production up 24×7.
Service improvement process & procedure for service asset and configuration management module
Provide information and training session to improve awareness.
Manage and improve permanently the KPI defining the work of the team

Technical skills:

You have successfully completed three to five years of higher education and you have a relevant experience in network and system administration, virtualization and cloud management solutions. You are fond of computer science and enjoy a recognized expertise in the following fields:

Cisco CCNA Certification (routing + security) is required. Cisco CCNP or CCDP certification would be a plus

Windows Server administration + Linux administration

Good command of Active Directory and of the security management using GPOs
Monitoring infrastructure administration.
Good knowledge of relational databases (SQL Server, MySQL)
Good knowledge in development of scripts (bash, awk, sed, etc.)
Mastery of a service quality policy (high availability, Failover, Load balancing)

Skills in business engineering (document & procedure drafting, and staff training)
Amazon AWS cloud services is a must. Candidates should have experience working with Amazon systems.
Good understanding of the ITIL v3 service lifecycle and how service transition fits into it,
Good understanding of the common IT Architectures and Infrastructure.
An ITIL V3 Foundation certification would be an added benefit

Vocational skills:

Must be fluent in French and English
You are an autonomous and rigorous person with good interpersonal skills and keen ability to adapt,
You demonstrate strong passion for techniques.
Your team spirit, client-service orientation and determination will be the keys for your success in this position.

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