UN Women recruits 01 ICT Assistant
Job description
1 – Provide support to the implementation of ICT strategies and new technologies in accordance with corporate information management and technology standards, guidelines and procedures
- Provide IT support in the use of Atlas (UN Women’s implementation of PeopleSoft ERP) functionality for improved business results and improved client services.
2 – Provide technical support in the functioning of the RO hardware and software
- Make routine repairs and change hardware electronic components;
- Provide technical support to the installation and maintenance of all communication systems including mobile and satellite phones;
- Provide technical support to the installation commercial and in-house developed software and related upgrades, anti-virus programmes;
- Maintain an up-to-date inventory of the software and hardware;
- Monitor file server traffic, usage, and performance on a regular basis.
3 – Ensure efficient networks administration
- Monitor the network connection on a daily basis to ensure stable and responsive network environment;
- Configure network printers and provide user access as required;
- Trouble-shoot and monitor network problems; respond to user needs and questions regarding network access;
- Maintain backup logs; organize off-site storage of backups;
- Provide technical support to Local Area Network (LAN) management in accordance with UN Women requirements.
- Set up new email accounts for RO staff;
4 – Provide web management services
- Maintain the RO web site and intranet.
5 – Provide administrative support regarding ICT issues
- Maintain inventory and stock of supplies and spare parts in cooperation with the Procurement Unit;
- Review outstanding POs, vouchers and receipts as part of the month-end checklist;
- Submit vendor invoices to Finance team for processing and monitor payments.
6 – Contribute to knowledge building and knowledge sharing in the RO
- Contribute to the organization of trainings for the RO staff on ICT issues;
- Maintain library of reference materials.
Job requirements
Education and certification
- Completion of secondary education is required;
- Bachelor’s degree in Computer Science is an asset;
- Cisco Certified Network Engineer (CCNE) required. If certification is not available at the time of recruitment, it should be obtained within 6 months.
Experience
- At least 3 years of progressively responsible experience in network administration and use of hardware/software, telecommunications facilities
Language Requirements
- Fluency in French is required
- Knowledge of the other UN official working language is an asset.