Ria Money Transfer recrute 01 Network & Distribution Manager

Job description

Agent & Merchant acquisition – Define and implement a strong and reliable acquisition strategy; set agent selection criteria & guidelines, identify new opportunities and key areas for agent locations
Manage end-to-end acquisition with your team from onboarding, contracting, setup, activation, and training in coordination with all internal stakeholders (Legal, Compliance, Business, Operations, Finances)
Liquidity Management – Ensure the network is always enough funded and perform a close monitoring of cash / e-value availability at Agent’s in liaison with Liquidity, Operations and Finance team.
On-site duties – Make regular visits or the stores to ensure our guidelines are respected and agents are performing well in their area. Reports any emergency issues to the key stakeholders for quick actions
Agent risk/fraud management – Close supervision and monitoring of agent bad practices, identify and risk or fraud practices and report to key stakeholders for corrective actions
Be the primary contact person for all agent/merchant network acquiring RIA digital products in the territory.
Champion excellent customer service and implementation of quality service delivery standards.
Collaborate with Marketing to implement branding & network identification; analyze performances, improve processes

Responsibilities

Agent & Merchant acquisition – Define and implement a strong and reliable acquisition strategy; set agent selection criteria & guidelines, identify new opportunities and key areas for agent locations
Manage end-to-end acquisition with your team from onboarding, contracting, setup, activation, and training in coordination with all internal stakeholders (Legal, Compliance, Business, Operations, finance )
Liquidity Management – Ensure the network is always enough funded and perform a close monitoring of cash / e-value availability at Agent’s in liaison with Liquidity, Operations and Finance team.
On-site duties – Make regular visits or the stores to ensure our guidelines are respected and agents are performing well in their area. Reports any emergency issues to the key stakeholders for quick actions
Agent risk/fraud management – Close supervision and monitoring of agent bad practices, identify and risk or fraud practices and report to key stakeholders for corrective actions
Be the primary contact person for all agent/merchant network acquiring RIA digital products in the territory.
Champion excellent customer service and implementation of quality service delivery standards.
Collaborate with Marketing to implement branding & network identification; analyze performances, improve processes

Qualifications

Minimum 5+ years of work experience in mobile money industry.
Must possess recognized experience on the fields and proven ability to manage a large team in a growing and challenging environment.
Experience in working with various teams and achieve complex issues.
Have a strong analytical skill (collect, absorb, and digest data then come out with strategic recommendations to achieve the network growth targets.)
Master degree or equivalent/related work experience. Sales & Marketing or Business Management profile

Pour postuler, veuillez cliquer sur ce lien : hcvk.fa.em2.oraclecloud.com.