PEG Africa recrute 01 Group Credit Performance & Growth Manager
The role and its responsibilities
This role is responsible for driving credit performance by liaising with the country credit teams across all product lines. This involves providing support to the country credit teams in identifying and implementing credit initiatives to achieve KPI objectives, whilst tracking progress and addressing risks. In addition you will also support the generation ad-hoc report requests for operational purposes as well as ensure that the information supplied is standardized, simple, comprehensive and reaches the relevant stakeholders.
PEG is a matrix organization where each country operates with a lot of autonomy within agreed upon group policies and frameworks. The ideal candidate therefore is someone who has operational experience with excellent stakeholder management and communication skills, using a data driven approach to influence decision-making. Working across a variety of stakeholders across countries on action plans requires the candidate to be very organized and able to multitask, progressing with speed and prioritizing effectively.
This role would be mobile across countries on a needs basis and may involve, on occasion, temporarily providing significant support to country credit leadership teams when senior personnel gaps arise from time to time.
Reporting Structure
The role will report to the PEG Africa Credit Performance and Growth Director who will lead and complement this role on a strategic level whilst offering operational guidance.
Requirements
- Experience in a fast paced, dynamic work environment ideally in credit (Fintech/MFI), customer service or CVM, where decisions need to be quickly made with incomplete and/or ambiguous information
- Strong analytical and data driven approach to problems.
- Proven ability to collaborate effectively with a range of different stakeholders across countries in high pressure situations including the ability to voice opinions that run counter to the status quo
- Strong execution mindset, as well as experience in planning, piloting and scaling new or innovative initiatives
- Comfort with going into the field to learn directly from customers/front-line teams
- Fluency in French and English and ability to travel within the region on a need basis, up to 50% of the time.