PATH recrute 01 Spécialiste de projet, technologie de l’information
Job Description
PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.
PATH is currently recruiting for a Project Specialist for its Information Technology (IT) team. The IT Department works with business partners worldwide to solve information technology challenges, improve efficiencies, and meet strategic goals. The department is responsible for all software application services, network infrastructure, computer support, IT vendor management, and program and project management for PATH’s IT initiatives.
The Project Specialist organizes IT projects and system enhancements, acting as liaison between business partners and IT technical staff. The Project Specialist is responsible for analyzing and documenting current business processes, recommending process improvements, and detailing the user stories, business process models, and functional requirements needed to ensure that the technology solutions delivered meet the needs of the business. We are seeking an early career professional with analysis experience wanting to grow their skills, contribute new ideas to the team, and take on new projects identified by the IT Strategy Council.
Responsibilities
Analysis
- Collaborate with business owners to facilitate definition of business requirements and set appropriate expectations.
- Assist business unit stakeholders with framing requests and defining requirements using a variety of data analysis and analytical tools, modeling techniques and methodologies to meet business objectives, including (but not limited to): interviews, workshops, surveys, business process modeling, user stories, use-cases, business and workflow analysis, functional specifications, and system design specifications.
- Coordinate, present, and/or participate in business and technical reviews of the requirements deliverables, prototypes and application pre-releases.
- Coordinate user acceptance testing with business partners.
- Contribute to the technical roadmap as defined by the and technical staff, making configuration and ecosystem recommendations.
- Facilitate business partner efforts to define user guides and release training.
- Identify technical challenges and consult with IT technical staff to resolve them.
Project Management
- Build strong relationships within PATH to understand the business challenges and opportunities.
- Create a collaborative partnership among project stakeholders and effectively communicate project status to all stakeholders.
- Process intake and coordinate small requests, consulting with IT Portfolio Manager to understand organizational priorities (via the IT Strategy Council) and to ensure small projects align to organizational priorities.
- Coordinate IT implementation from beginning to completion.
- Assist with determination of project scope, partnering closely with IT Leadership, business leaders and development staff to evaluate feasibility.
- Work with business units to ensure they are ready to engage, have committed resources, and are aligned with IT on design before development begins.
Required Experience
- Four-year college degree in related field or equivalent industry experience plus:
- Problem-solving and critical thinking skills, with the ability to clearly articulate complex ideas
- Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support
- Track record of streamlining systems and processes
- Process analysis and modeling skills, lean process improvement preferred
- Willingness to adapt to and take on new opportunities as they arise
- Organizational and time management skills to move technical implementation from beginning to completion.
- Recognize business issues and decision conflicts, and coordinate resolution with escalation when appropriate.
- Strong focus on collaboration, team building, and customer service
- Proficiency with O365 Microsoft Suite (Teams, Word, Excel, Visio, PowerPoint, SharePoint, etc.).
- Report writer or methodology experience / authoring or building reports
- Must have legal authorization to work in Senegal or the United States.