Operations Director
JOB DESCRIPTION
The Operations team is the heart of our program directly serving clients. As Operations Director, you will directly manage the Operations team currently located in 5 different countries and lead the implementation and optimization of our sales and after-sales activities. You will report directly to the Chief Executive Officer.
Implementation and optimization
• Improve daily execution, promote customer-centricity across core operations to increase social impact
• Ensure our sales and after-sales services remain focused on quality and timeliness
• Set and gather operations metrics across the country programs
• Drive the use of technology in our field operations
Team Management
• Hire and mentor future leaders, to promote rapid career growth and expansion
• Have a holistic view of operational needs and challenges across countries
Strategy
• As a member of the management team, guide long-term strategy for the company
• Translate this strategy into improvement projects and execution plans for the Operations Team
• Create strategies ensuring Oolu can continue to grow sales and customers base while reducing complexity
QUALIFICATIONS
We are looking for professionals with 6+ years of relevant work experience, and a passion for delivering high impact programs. Candidates who fit the following criteria are encouraged to apply:
• Team management: 3+ years of managing a successful team
• Project management and execution: demonstrated ability to develop, plan, and execute complex programs
• Growth mindset: enthusiasm for learning, feedback and continuous improvement
• Affinity with data: data-driven and used to interacting with tech teams
• Cross-cultural fluency: ability to collaborate with colleagues from diverse backgrounds
• Strong educational background: minimum Bachelor’s Degree
• Entrepreneurship: desire to join a start-up environment
• Experience in rural or last-mile distribution preferred
• Experience working in West Africa preferred
• French and English required
• Minimum commitment of 2 years
WHAT YOU GET
You will be part of one of the fastest growing off-grid solar companies. You will learn about a booming sector and work with incredible colleagues in the vibrant city of Dakar. You’ll share our senegalese lunch with our Dakar office and enjoy step classes on the office’s rooftop. You will also spend around 20% of the time visiting our operations in Mali, Burkina, Niger, Nigeria and more soon!
TO APPLY
To apply please send your CV and cover letter to mail address.
