Position Title : Staff Counsellor
Duty Station : Juba, South Sudan
Classification : Professional Staff, Grade P3
Type of Appointment : Special short-term graded, Six months with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 20 October 2019
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states: Antigua and Barbuda; Cabo Verde; Comoros; Cook Islands; Cuba; Djibouti; El Salvador; Fiji; Gabon; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Libya; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Papua New Guinea; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Under the direct supervision of the Chief of Mission, and the technical coordination of the Staff Welfare Officer in Geneva and close coordination with relevant units in South Sudan, the successful candidate will be responsible for the implementation of the Staff welfare activities in IOM South Sudan.
Core Functions / Responsibilities:
1. Provide psychological counselling and support, including assessment, confidential one to one and group sessions, to staff members and dependents.
2. Provide psychological and counselling support to staff members post critical incidents and other emergencies.
3. Assessment of staff members who are in crisis and require emergency psychological and/psychiatric support.
4. Develop and provide training on relevant topics including stress management, emotional processing, dealing with critical incidents, wellbeing.
5. Produce psycho-educational material for dissemination (e.g. vicarious trauma)
6. Support the development of a peer support network for humanitarian community in the mission.
7. Work with colleagues to develop preventative initiatives (e.g. preparing for critical incidents).
8. Offer managerial consultations to relevant agency managers on ways of enhancing humanitarian staff wellbeing and mental health in accordance with the IOM Mental Health Strategy
9. Collaborate with colleagues in UN/INGO staff in relevant units (e.g. UNDSS, Staff Welfare, Human Resources etc.)
10. Ensure that Country Office security plans include provisions to provide for the psychosocial needs of staff during emergencies and following critical incidents;
11. Identify and liaise with local regional mental health resources that can be used for referrals or in times of crisis;
12. Ensure that reports and other administrative duties are carried out to a professional standard.
13. Refer staff members to outside mental health professionals or facilities, as recommended.
14. Undertake duty travel to very challenging areas when necessary.
15. Perform such other duties as may be assigned.
Required Qualifications and Experience:
• Master’s degree in Clinical Psychology, Counselling, Social Work or a related field from an accredited academic institution with five years of relevant professional experience; or
• University degree in the above fields with seven years of relevant professional experience.
• Must be licensed or registered clinical psychologist, counsellor or social worker or equivalent in their Country of origin or training.
• Minimum five years of progressively responsible professional experience in the field of mental health is required;
• Experience with other UN Agencies, International Humanitarian Organizations or Employee Assistant Programs considered essential;
• Experience of working in hardship duty station or providing counselling services to staff working in very difficult and hazardous environments desired.
IOM’s official languages are English, French and Spanish.
For this position, fluency in English is required (oral and written). Working knowledge of Arabic, French and/or Spanish is an advantage.
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 20 October 2019 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
Posting period: to 20.10.2019
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.