MYRIAD recrute 01 Telecom & Fintech Project Manager

Entreprise

MYRIAD

Site Internet :	https://connect.myriadgroup.com/
Secteur d´activité :	Informatique, SSII, InternetTélécom
Offres d´emploi :

Description de l’entrepriseMyriad Connect is a mobile technology specialist, empowering enterprises to deliver new mobile services to enhance customer engagements and… lire la suite

Détails de l’annonce

Poste proposé : Telecom & Fintech Project Manager

As a Telecom & Fintech Project Manager, you will be responsible for following and managing delivery project activities within a list of customers (Mobile Network Operators in LATAM and EMEA).

You will be working within Myriad Connect which focuses on USSD/SMS products. You will be part of the PM Office team and be based in Dakar/Senegal.

As Project Manager, you will be coordinating Myriad teams and resources to achieve Project deliveries within time, quality and budget and support your customers for any request or requirement they may have. You will also be expected to bring in and share your expertise in Account lifecycle, providing best satisfaction to your assigned accounts.

In addition, you will take part of on-boarding process of enterprises on our Saas solution, acting as Customer Success Manager.

The role involves some travelling abroad in order to meet with mobile operators and to fully understand their expectations and specific context. You will need a valid passport, being up to date with his vaccinations and free to travel potentially in Africa, Middle East and South America.

Key Responsibilities :

Full project life cycle ownership: successful project delivery which includes full implementation from kick off to deployment for one major or several minor initiatives simultaneously
Assisting in dispute, negotiation, arbitration or litigation, as needed
Develop and manage all aspects of project and program engagement from planning, procurements, communications, resources, budget, cost control, change, risks and issues
Establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Identifying and developing trusted adviser relationship with project and program stakeholders and sponsors
Collecting and sharing business trends as well as customer requirements to support business growth
Managing all aspects of multiple accounts, with a role pivot in defining strategic objectives for your accounts, and reaching them
Ensuring proper reporting to the management: weekly reports, detailed trip reports, and other necessary communication with the team

Profil recherché pour le poste : Telecom & Fintech Project Manager

Business Skills :

2 To 5 years of experience
Experience in Managing Telecom Product within a Mobile Operator
Good Technical Understanding of a GSM Network, Selfcare and Billing Systems as well as USSD Protocol
Experience working in a fast-paced environment

Personal Skills :

English & French must be mastered both spoken and written
Excellent Customer Relationship and communication skills
Proactively identifies solutions for customers
Efficiency, Self-starting
Ability to be autonomous and work with a remote team.
English & French must be mastered both spoken and written
Excellent Customer Relationship and communication skills
Proactively identifies solutions for customers
Efficiency, Self-starting
Ability to be autonomous and work with a remote team.
Comfortable being part of a team and working with several stakeholders to achieve common goals
Cross-cultural communication, able to work effectively in an international and multicultural environment.

Nice to have :

PMP
IP Network knowledge: read an architecture document, guide or perform analysis
Basic knowledge of different protocols: SMPP / SOAP / REST …
Technical Background with basic Linux skills
Takes on innovation and new approaches and innovative thinking.

Myriad will provide you with :

Mentoring to discover a highly innovative environment
Understanding of Markets in emerging countries
Understanding of on-the-edge technologies
Process to deal with demanding customers
A stimulating international work environment, with employees and customers in different time zones
Close work with all teams within Myriad
Travels in fast growing countries

Critères de l’annonce pour le poste : Telecom & Fintech Project Manager

Métier :	R&D, gestion de projets
Secteur d´activité :	Informatique, SSII, Internet
Type de contrat :	CDI
Région :	Dakar
Ville :	Dakar
Niveau d’expérience :	Expérience entre 2 ans et 5 ans
Niveau d’études :	Bac+5 et plus
Langues exigées :	Anglais›CourantFrançais›Courant
Nombre de poste(s) :	1

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