MYRIAD CONNECT recrute 01 Chef de Projet Junior (Telecom & Fintech)
Myriad Connect specialises in enabling mobile and financial services in Africa. With our 20-year history in building and supporting the infrastructure to enable financial and digital inclusion across the continent, Myriad is gearing up to drive the industry forward with our new service offerings.
Markets across West and Central Africa are a specific focus for our business, because of the market potential and the company’s successful history in the region.
Markets in West and Central Africa are poised for major digital disruption and market leaders and a host of start-ups are already delivering digital innovation to the industry. Our expertise and experience make our team uniquely positioned to support this ecosystem in Africa and we are looking for a passionate and resourceful Project Manager Team Lead to join our team.
At Myriad, we are convinced that building an inclusive culture is essential to people doing their best work and achieving our objectives. We actively recruit individuals from diverse backgrounds and foster an inclusive workplace.
As a Telecom & Fintech Project Manager, you will be responsible for following and managing delivery project activities within a list of customers (Mobile Network Operators in LATAM and EMEA).
You will be working within Myriad Connect which focuses on USSD/SMS products. You will be part of the PM Office team and be based in Dakar/Senegal.
As Project Manager, you will be coordinating Myriad teams and resources to achieve Project deliveries within time, quality and budget and support your customers for any request or requirement they may have.
In addition, you will take part of on-boarding process of enterprises on our Saas solution, acting as Customer Success Manager.
The role involves some travelling abroad in order to meet with mobile operators and to fully understand their expectations and specific context. You will need a valid passport, being up to date with his vaccinations and free to travel potentially in Africa, Middle East and South America.
Key responsibilities
- Full project life cycle ownership: successful project delivery which includes full implementation from kick off to deployment for one major or several minor initiatives simultaneously
- Assisting in dispute, negotiation, arbitration or litigation, as needed
- Develop and manage all aspects of project and program engagement from planning, procurements, communications, resources, budget, cost control, change, risks and issues
- Establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
- Managing all aspects of multiple accounts, with a role pivot in defining strategic objectives for your accounts, and reaching them
- Ensuring proper reporting to the management: weekly reports, detailed trip reports, and other necessary communication with the team
Knowledge, skills, experience
Business skills:
- 2 years of experience
- Good Technical Understanding of a GSM Network, Selfcare and Billing Systems
- Experience working in a fast-paced environment
Personal skills
- English & French must be mastered both spoken and written
- Excellent Customer Relationship and communication skills
- Proactively identifies solutions for customers
- Efficiency, Self-starting
- Ability to be autonomous and work with a remote team
- Comfortable being part of a team and working with several stakeholders to achieve common goals
- Cross-cultural communication, able to work effectively in an international and multicultural environment
Nice to have :
- IP Network knowledge: read an architecture document, guide or perform analysis
- Technical Background with basic Linux skills
- Takes on innovation and new approaches and innovative thinking.
Myriad will provide you with:
- Mentoring to discover a highly innovative environment
- Understanding of Markets in emerging countries
- Understanding of on-the-edge technologies
- Process to deal with demanding customers
- A stimulating international work environment, with employees and customers in different time zones
- Close work with all teams within Myriad
- Travels in fast growing countries
Pour postuler à cette offre, veuillez cliquer sur le lien suivant : www.welcomekit.co.