Medic Mobile recruits 01 Relationship Manager (Technical)
This is an opportunity to work within a cross functional team geared toward building a thriving community of practice. The Relationship Manager will identify potential technical partners and recruit technical partners who are aligned to the CHT mission and vision. They will engage directly with technical partners to find out their priority needs and identify opportunities for their growth within the community. They will also support technical partners in addressing any challenges in their CHT deployments and help them take on new opportunities with the CHT.
The Relationship Manager will share insights across different functional teams and point out gaps and opportunities to work better together. This role will report to the Head of Community. The Relationship Manager will be based in West Africa.
Key Responsibilities
- Foster robust, long term relationships with existing technical partners and strategic community members.
- Establish and lead the development of a robust technical partner pipeline. Proactively identify and recruit potential technical partners aligned to the CHT mission and vision, and partner with the Programs team to support key country implementations.
- Manage onboarding and accompaniment of technical partner projects in collaboration with the Programs team. Ensure successful capacity building of technical partners and guide them to successful deployments.
- Document and publish learnings from technical partner deployments that will help improve recruitment, onboarding and accompaniment of future technical partners for successful deployments.
- Identify global opportunities to match technical partners with implementers. Work with the Programs team to match technical partners with implementers in key geographies with direct implementations.
- Support key communications and activities with technical partners including planning and facilitation of community engagement calls with technical partners.
- Identify effective strategies and initiatives to engage, and grow a thriving CHT community to scale our impact, and work collaboratively with the right teammates to implement these strategies.
- Support in internal and external communications of community team activities including supporting External Affairs team in developing quarterly and annual reports.
Skills Knowledge and Expertise
- Excellent communication skills with the ability to present ideas clearly and concisely in French and English.
- Good understanding of technology preferably with experience developing software applications.
- Good understanding of public health.
- Comfort with ambiguity and continued role evolution based on needs of the community.
- Proven track record managing medium to large scale tech projects.
Additional Skills
- Ability to adapt to an evolving community strategy and quickly spot opportunities that come with it.
- Ability to travel internationally and domestically as needed.
- Ability to work well with different roles and communicate ideas across different teams effectively.
- Ability to rally teammates to collaborate on tasks and deliver in a timely manner.
Our Benefits
Purpose & Impact
- Ability to create and see real impact in your work
- Freedom to take initiative and innovate, bonus of an agile, small team
- Work for a globally awarded social enterprise recognized for developing a solution that can create global systems change in the health sector
The Team
- Work with a value and mission driven team that is consistently described as warm, incredibly kind and supportive
- Exposure to a diverse team: over 15 different nationalities
- Opportunities for global travel: all team meet-up + functional team meet-up + field visits
Work/Life & Growth
- Generous leave time: vacation, maternity/paternity, bereavement, & sick days
- Professional development funds & opportunities + 5 days off for prof dev
- Home Office Set up Stipend.
- Flexible, remote schedules
About Medic
Medic is a 501(c)(3) nonprofit organization founded in 2010 to advance health and human flourishing with and for the hardest-to-reach communities. We envision a more just world in which health workers are supported as they provide care for their neighbors, universal health coverage is a reality, and health is a secured human right. Practically, we have advanced our mission by building, implementing, and supporting open-source digital tools that support Community Health Workers, managers, and facility-based health workers. Along with our partners, we build and apply software that helps health workers deliver high-quality, equitable care in redesigned health systems. Our team and partners support more than 28,000 frontline health workers caring for an estimated 15 million people in 18 countries across Africa and Asia.
Each member of our team was drawn to this mission and emboldened by a vision of global health equity. Our diversity of skills and experiences helps us tackle complex challenges – we look forward to hearing from you and exploring ways to work together.
If you are interested in this position, please send your detailed e-mail application: CV and cover letter.
Closing date : 18 June 2022.