About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within, now, and for the future.
Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of approximately 400 people working in Eastern DRC. Mercy Corps’ national office is in Goma with sub-field offices in North Kivu, South Kivu and Ituri provinces. Mercy Corps’ key programming areas include a combination of longer-term development and immediate humanitarian response programs in order to: 1) Improve water service delivery and ensuring equitable access to Water, Sanitation and Hygiene services, in urban and rural areas; 2) Improve food security and nutrition; 3) Promote diversified livelihoods, economic recovery and development. Mercy Corps DRC’s humanitarian programs aim specifically to assist populations affected by the conflict and crisis in Eastern Congo with multi-purpose cash assistance and emergency WASH support to displaced and host populations. Mercy Corps is also currently responding to the unfolding Ebola epidemic in North Kivu and Ituri Provinces. The current annual budget includes resources from DFID, USAID, ECHO, UN-donors, Government of Netherlands, OFDA, FFP, SDC and others.
General Position Summary:
The Safeguarding Manager will coordinate, support and advise on the implementation of Mercy Corps’ Safeguarding standards and initiatives, with dedicated support on the DFID-funded IMAGINE and SAFER programs.
He/She will also support the response function when potential allegations of safeguarding violations are reported. With oversight and direction from the Global Ethics Team, this position will support the planning, conducting and reporting of local Safeguarding investigations. With guidance from the Ethics Team, they will act as on-the-ground investigators–conducting interviews, examining evidence, and reviewing relevant documents. In cases requiring an in-country Ethics Team response, the Co-Investigator will partner closely with the Ethics Specialist throughout an investigation.
The person who fills this position will be required to attend a certified training course coordinated by the Safeguarding Team and delivered by an external international organization.
Essential Job Responsibilities
Safeguarding: Reflect and Adapt
Accountability to Beneficiaries
Safeguarding Focal Point Officer (national)
Reports Directly To: Country Director
Works Directly With: Process Analyst, Headquarters Ethics team (with authority for Code of Conduct reporting and investigation matters), the People Team (focal point responsibilities), country senior management team, Program Directors/Managers, Partners
Knowledge and Experience
The successful Safeguarding Manager will possess an exemplary professional standard of ethics as well as the willingness and ability to enforce compliance with Mercy Corps’ internal policies and procedures and external regulations. S/he will have excellent communication and interpersonal skills to interact effectively with internal and external stakeholders on sensitive and confidential matters. S/he will have the ability to navigate difficult circumstances with a calm demeanor, in an analytical and methodical manner. S/he will demonstrate the ability to multi-task, meet deadlines and process information in support of changing program activities if necessary. S/he will possess a broad understanding of humanitarian and development programs coupled with the ability to analyze operational data and clearly present conclusions and recommendations.
Living Conditions / Environmental Conditions
The Safeguarding Manager will be based in Goma and is required to travel to the field locations up to 25% of time.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
|Experience||5 to 10 years|
|Areas of activity||Gender, Human rights, Other|
|Country||Africa, DR Congo|
|On-line application link||http://app.jobvite.com/m?3HtKOkwx|
|Advertisement expiration date||31/12/2019|