Maersk recruits 01 delivery team leader
Maersk is looking to hire a Delivery Team Leader to join our team in Mali. The Delivery Team Leader will be responsible for dispatching work orders from booking systems to vendors for all modalities such as Rail, Truck, Barge etc. Liaising and preparing transport plan with supplier and using triangulation to optimize the planning while providing punctual service delivery of the role to the customer. We Offer At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk’s leadership position and contributing to the continuous success of the Maersk Mali organization Key Responsibilities
- Ownership of Intermodal in the country to deliver growth, profit and great customer satisfaction
- Develop and execute cost savings plans in line with procurement logic to deliver a consistently deflationary cost profile while maintaining excellent standards of safety and reliability, including efficient planning and triangulation
- Improve the asset utilization of key transport modes including contracted rail and truck networks
- Build strong and collaborative relationships with both established and new vendors
- Liaising and preparing transport plan with suppliers and using triangulation to optimize planning
- Drive improvements to customer satisfaction levels
- Deliver improvements to key processes to improve productivity and service levels to get on time delivery and pro active notification to the customer
- Empower the team to suggest alternate viable solutions and actively resolve customer complaints within stipulated timeframe
- Drive process efficiency, improve complaint resolution timeliness, optimise by challenging business rules/limitations and improve end-to-end service delivery to customers
Who we are looking for
- Bachelor Degree
- 3 Years of Commercial experience (CS/Sales/Marketing) in Logistic/Transportation industry.
- Strong execution mindset
- Fluent in English
- Customer team and
- Solution oriented
- Analytical
- Team player
- Stakeholder management
- Customer oriented
Last application date: 16 May 2019. Damco is one of the world’s leading third party logistics providers specialising in customised freightforwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countries. Damco is part of the Maersk Group. More information about Damco can be found on www.damco.com.