Maersk Line recrute 01 Export Dispatching / Documentation Agent

Maersk Line recrute 01 Export Dispatching / Documentation Agent

Maersk Line

Douala, Cameroun
Transports et logistique
Export Dispatching / Documentation Agent
Full time
CM – Douala
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day?
As an Export Dispatching/Documentation Agent in the Export team based in Cameroon, you will execute, support and supervise daily Export operations tasks, in accordance with agreed procedures, to deliver results within specified transit time.
Plan accordingly and timely all Export files with relevant stakeholders
Responsible for ensuring a cost-efficient preparation and execution of export files
Work closely with vendors, customer service and CHB teams to achieve customer satisfaction through pro-active resolution of any unscheduled delays.
Responsible for the establishment of all export documentation (CO, Phyto, ICO, EUR1, BAE) as per the existing SLA.
Responsible for the planning of visits of key stakeholders (phyto, customs)
Follow for stuffing operations in coordination with internal and external stakeholders
Attend the daily departmental operations briefing to understand the daily/weekly priorities whilst maintaining a constant focus on process improvement
Building and maintaining a strong working relationship with other teams
Responsible for the safe keeping of all critical documents used for the processing of files such as but not limited to AVE
Timely Trakit updates and IOU justifications (where applicable)
To ensure operations are conducted in a manner consistent with and loyal to the A.P. Moller – Maersk values
Assist with any other tasks when required by the Operations management team
You will be measured by:
Your ability to perform within your area of responsibility as outlined above. This includes accuracy and quality of work, quantity of work, problem solving and decision-making skills.
Your KPI set up during the performance appraisal
Share an end-to-end relationship with vendors
Maintain a good transit time measured
Improve cash flow by ensuring files are invoiced within delay
Your ability to work within a team as well as independently and your contribution towards ensuring that the best possible financial result is achieved for the company
How you live and embody A.P.Moller – Maersk Group’s values
someone with:
Basic transit export operations understanding
In house product knowledge
Skill/knowledge required to perform routine and continuous activities
Exposure to continuous improvement techniques
Process execution leadership
Interpersonal understanding
System: Trakit- Case Management -Kewill- GCSS
You are not authorized to discuss any issues with the Press involving Maersk Cameroon S.A.  All such questions must be directed to the Customer experience Manager and/or Human Resources Manager.
Correspondences pertaining to any matter or matters, which commit The Company on costs and any contribution increases/decreases in finance, are to be submitted to the Customer Service Team Lead.
If the above information sounds good to you, please apply by clicking on the “Apply Now” button on the top of the page.
Informations supplémentaires
Ref. R33611
A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.


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