Cameroun

Maersk Line recruits 01 SWA Area Implementation Manager

Maersk Line recruits 01 SWA Area Implementation Manager

Maersk Line

Douala, Cameroun
Transports et logistique

SWA Area Implementation Manager
CameroonDoualaLocal/InternationalCustomer ServiceLast application date: 15/9/2021
Maersk Cameroon is currently looking to hire a dynamic Implementation Manager to join our Team in Douala as SWA Area Implementation Manager.
He/she will be responsible to lead new customer implementations for accounts owned in the area with a medium complexity level, geographical scope, business scale and impact, bridging the sales and operational activities, to ensure smooth transition of new or additional business into the organization.
We offerAn exciting career opportunity in an international, challenging business setting characterized by high pace and diversity.
You will get to focus on creating valuable relations and work with highly-professional teams in an environment where you will be valued, recognized and well-rewarded.
Moreover, you will expand your business network and enrich your market and product knowledge while contributing to the continuous success of the South West Africa Area.
Key responsibilitiesFor all new business owned in the area (excl new global accounts):
Project Management* Drive the overall implementation project plan across all geographies and ensure delivery of all functions, including operations, IT, HR and finance.* Risk management and stakeholder management.
Client Relationship Management* Establish, maintain and develop strong relationships with new clients at strategic and operational levels.* Lead the client through the on-boarding process and act as the clients’ centre of gravity on implementations and issue resolution.* Strictly manage scope with clients and ensure solution implemented stays in line with the solution sold.
Operational Engagement* Ensure infrastructure for new client solutions is in place including: recruitment and training, SOPs, IOPs, IT & EDI integration, client and vendor training, and KPI reporting.* Ensure operations are optimized and products are delivered under the highest service quality possible.
Commercial Engagement* Contribute to securing new business wins by actively engaging in the sales process and presenting the implementation methodology.
We are looking for* Project management.* Stakeholder management.* Supply Chain expertise.* Commercial engagement at senior management level.* Understanding EDI development.* Understanding of customer operations and systems.POSTULER

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